Summary
Overview
Work History
Education
Skills
Languages
Timeline

Jacqueline Ramos

Santa Fe Springs,CA

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

20
20
years of professional experience

Work History

Cleaner

Nelly Cleaning
02.2020 - 09.2025
  • Maintained cleanliness and organization of facilities, enhancing overall hygiene standards.
  • Operated cleaning equipment efficiently, ensuring proper usage and maintenance protocols.
  • Trained new staff on cleaning procedures and safety guidelines to ensure compliance.
  • Conducted regular inspections to identify areas needing attention or improvement in cleanliness.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
  • Achieved record of zero complaints regarding cleanliness in assigned areas for entire year.
  • I also helped elders to doctors Appointments and groceries.

Security Officer

Triumph Securities
10.2016 - 05.2018
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols and inspections to identify potential hazards or security breaches.
  • Implemented access control measures to restrict unauthorized entry and maintain order.
  • Responded swiftly to incidents, coordinating with law enforcement as necessary for resolution.
  • Prepared detailed incident reports and documentation for management review and regulatory compliance.

Shift Leader

Subway
01.2012 - 09.2015
  • Supervised team operations to ensure adherence to safety and quality standards.
  • Trained new staff on procedures, equipment usage, and customer service best practices.
  • Coordinated daily workflow to optimize staffing levels and improve efficiency.
  • Implemented inventory control measures to reduce waste and enhance stock management.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Ensured compliance with all legal and company policies, minimizing risks of fines or sanctions.

Customer Service Cashier

Thrifty Ballons
03.2006 - 11.2010
  • Processed customer transactions accurately using point-of-sale systems.
  • Assisted customers with inquiries, providing product information and recommendations.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Managed cash register functions, including balancing drawers at shift end.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty.

Education

High School Diploma -

Bell High, Bell, Ca
06-2007
  • 3.0 G.P.A
  • Awarded Student of the month

Skills

  • Physical Stamina to stand to walk for long periods
  • Reliability and punctuality
  • Strong communication and Customer service skills
  • Problem-solving
  • Conflict resolution
  • Interpersonal-Skills
  • Lived Experiance
  • Safety Procedures

Languages

Spanish
Full Professional

Timeline

Cleaner - Nelly Cleaning
02.2020 - 09.2025
Security Officer - Triumph Securities
10.2016 - 05.2018
Shift Leader - Subway
01.2012 - 09.2015
Customer Service Cashier - Thrifty Ballons
03.2006 - 11.2010
Bell High - High School Diploma,

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Jacqueline Ramos