Jacqueline Rees
St. Clair Shores
Summary
Detail-oriented Administrative Assistant with extensive knowledge of healthcare processes and administrative requirements. Proven ability to efficiently manage insurance documentation, update patient charts, and oversee business correspondence to ensure seamless operations. Committed to delivering exceptional support in fast-paced environments while maintaining a high level of accuracy and professionalism. Strong organizational skills and a proactive approach enhance team productivity and optimize workflow.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
Family First Primary Care/Traverse City Total Care
2015 - Current
PATH Administrative Assistant
St. Clair Shores Adult and Community Ed
01.2013 - 01.2015
Customer Service Representative
Fifth Third Bank
01.2010 - 01.2013
Education
Bachelor’s Degree - Political Science
Oakland University
Auburn Hills, MIGeneral Education - undefined
Macomb Community College
Warren, MIHigh School Diploma - undefined
Lakeview High School
St. Clair Shores, MISkills
- Motivated, organized, personable, dependable, business professional with excellent work ethics and business integrity, willing to learn new skills and take on additional challenges
- Personal attention given to Executive level needs
- Experienced in handling confidential materials including files, documents, and emails
- Manage front office operations and provide excellent customer service
- Proficiently operate Microsoft Windows Operating System, Microsoft Office Word, Excel, Publisher, PowerPoint, the Internet, Intranet, Outlook, and other software packages
- Word Processing skills at 50 WPM
- Knowledgeable in conducting internet research
- Support company executives and staff through new software implementation and training, as well as automation of their existing forms and documents to increase convenience, compliance, and productivity
- Extensive education in office operations, including answering multi line phone systems, office machines, and document filing
- Familiarity with diverse situations and conflict resolution to ensure continued offering of high-quality customer service
- Charting and clinical documentation
- Multi-line phone operations
- Inter-office communication
- HIPAA compliance
Certification
Mental Health First Aid Certification
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
PATH Administrative Assistant
St. Clair Shores Adult and Community Ed
01.2013 - 01.2015
Customer Service Representative
Fifth Third Bank
01.2010 - 01.2013
General Education - undefined
Macomb Community College
High School Diploma - undefined
Lakeview High School
Medical Administrative Assistant
Family First Primary Care/Traverse City Total Care
2015 - Current
Bachelor’s Degree - Political Science
Oakland University
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