Jacqueline Reid
Orlando,FL
Summary
Family Support Specialist Lead at One Hope United with a proven track record in building trust with families and coordinating care. Expert in multitasking and maintaining detailed case notes, ensuring seamless service delivery.
Overview
17
17
years of professional experience
Work History
Family Support Specialist Lead
One Hope United
11.2014 - Current
- Transports clients to scheduled visitations, court hearings, doctor appointments or other case related appointments.
- Served as a Liaison with relevant agencies such as DCF, schools or medical providers for seamless coordination of care.
- Supervised parent/child visitations modeling appropriate parenting techniques.
- Maintained detailed case notes documenting client interactions, interventions provided, progress made, and any barriers encountered during service delivery.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Scheduled transports and maintained monthly calendar for Family Support Specialist.
- Communicated with case management and unit supervisor of any barriers with transportation.
Childcare Provider
Learning Development Center
04.2008 - 11.2014
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
- Conducted regular assessments of child development, tailoring approaches to individual learning needs.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
Education
Associate of Science -
Florida Metropolitan University
Winter Park, FL05.2002
High School Diploma -
West Orange High School
Winter Garden, FL05.1981
Skills
- Reliability
- Multitasking
- Attention to detail
- Teamwork and collaboration
- Organizational skills
- Excellent communication
Timeline
Family Support Specialist Lead
One Hope United
11.2014 - Current
Childcare Provider
Learning Development Center
04.2008 - 11.2014
Associate of Science -
Florida Metropolitan University
High School Diploma -
West Orange High School
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