Jacqueline Renjifo
Spring Hill
Summary
Dynamic District Manager with extensive experience at Wendy's, excelling in financial analysis and team building. Proven track record in enhancing operational efficiency and driving district expansion through strategic planning and effective employee training. Recognized for fostering a culture of exceptional customer service and achieving significant improvements in store performance. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
21
21
years of professional experience
Work History
District Manager
Wendy's
Tampa
03.2021 - Current
- Carried out consistent store visits to ensure alignment with company policies, standards, and regulations.
- Directed management of personnel issues across district, including recruitment, hiring processes, performance assessments, and disciplinary measures.
- Regularly shared updates pertaining to modifications in corporate policies or procedures with store level employees
- Evaluated financial data for each store in district to pinpoint areas for improvement or growth opportunities.
- Conducted regular coaching sessions for store managers focused on maximizing productivity and increasing profits.
- Handled customer complaints promptly and effectively while upholding exceptional levels of customer service satisfaction.
- Mentored team members by demonstrating best practices for sales and customer service.
General Manager-Training Manager
Wendy's
Hicksville
06.2004 - 02.2021
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Ensured compliance with local health department regulations regarding food safety standards.
- Facilitated workshops for groups or individuals on topics related to professional development.
- Provided coaching and mentorship programs for staff members.
- Analyzed training needs to develop new programs or modify and improve existing.
Education
Some College (No Degree) - Business Administration
Katherine Gibbs Business School
Melville, NYSkills
- Financial analysis
- Employee training
- Regulatory compliance
- Customer service
- Team building
- Sales strategy
- Operational efficiency
- Staff recruitment
- Recruiting and hiring
- District expansion
- Leadership skills
- Strategic planning
- Training and coaching
- Budget management
Languages
Spanish
Native/ Bilingual
Community Volunteer PA
- Helping to guide young generation in right paths
- Sharing the story on how we all have the power to change and build our future.
References
References available upon request.
Timeline
District Manager
Wendy's
03.2021 - Current
General Manager-Training Manager
Wendy's
06.2004 - 02.2021
Some College (No Degree) - Business Administration
Katherine Gibbs Business School
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