Jacqueline Reyes De Casas
Raleigh,NC
Summary
Highly motivated and empathetic Medical Assistant with clinical experience and desire to provide exceptional, compassionate patient care. Clear understanding of protocols governing medical procedures, documentation, and polices. With strong communication, multi-tasking, and team building skills. Cheerful and always excited to meet new patients and be able to help them in any way possible.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Blue Ridge Dermatology
2023.04 - Current
- Directed patients to exams rooms, obtained medical history, medication information, symptoms, allergies and prepared them for physical exams
- Scribed during exams while assisting physicians with treatments needed
- Assisted providers with procedures including biopsies, cryotherapy, electrodessication and curettage, incision and drainage, and skin cancer excisions
- Relayed messages from patients to physicians about concerns, condition updates, and/or refill requests to facilitate treatment
- Prepared surgical trays for excisions
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Prepared lidocaine syringes and kenolog injections
- Coordinated patient referrals to specialists or other healthcare providers as needed for continuation of care
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, wound care, and follow-up care instructions.
- Called patients to inform them of biopsy, culture, and labs results.
- Scheduled patients for excisions and follow-up appointments
- Assisted with diagnostic testing by collecting and packaging biological specimens to send to external laboratories
- Performed suture removals, pregnancy tests, and allergy patch testing
- Called and faxed pharmacies to submit prescriptions and refills.
- Performed medical records management, including filing, organizing and scanning documents.
Medical Assistant
WakeMed OB/GYN High Risk
2019.09 - 2023.04
- Welcomed and prepared patients for examination by efficiently obtaining current concerns, medical history, medications, and vital signs.
- Assisted provider with multiple in-office procedures including pap smears, endometrial biopsies, nexplanon insertion/removal, intrauterine device insertion/removal, and cervical polyp removals.
- Performed variety of tests such as phlebotomy, urinalysis, blood sugar test, and pregnancy test.
- Scheduled patients for lab appointments, ultrasounds, inductions, and cesarean sections.
- Educated patients by effectively providing medication information and side effects, clarifying provider's orders, and answering questions to ensure full understanding.
- Orientated and trained new team members on proper clinical procedures and policies. Ensured new team members understood the importance of great patient experience and compliance with privacy and safety standards.
- Administered vaccines and oral medications.
- Sanitized, restocked, and organized exam rooms before and after every patient.
- Ensured medical supplies were in sufficient stock by monitoring levels and submitting new order requests when needed before supplies were low.
- Participated in the Sub Safety Committee which encouraged new ideas on how to improve patient security and safety during their visit.
Host
Olive Garden
2016.10 - 2019.12
- Greeted and escorted guests to appropriate table making sure guests were satisfied with arrangement.
- Directed and coordinated dining room seating placement to provide fast and courteous customer service.
- Performed restaurant opening and closing duties such as stocking supplies, rearranging tables, cleaning menus and bathrooms.
- Maintained constant communication between management and all other staff to provide smooth operations. ·
- Documented reservations made in person or by phone, and communicated any changes to guests.
- Trained new staff and provided clear restaurant safety standards and polices.
Education
Associate of Applied Science - Medical Assisting
Wake Technical Community College
Raleigh, NC12.2019
Diploma - Medical Assisting
Wake Technical Community College
Raleigh, NC07.2019
Associate of Arts -
Wake Technical Community College
Raleigh, NC05.2018
Skills
- Native Spanish Speaker
- Multitasking and Prioritizing
- Clear Communication
- Teamwork
- Phlebotomy
- EPIC EMR / EMA EMR
- Patient Scheduling
- Sterilization Techniques
- Lab Specimens and Collections
- Problem Anticipation and Resolution
- Examination Preparation
- Clinical and Operational Judgement
- Administering Vaccines
- Inventory and Supply Management
- Updating Medical Records
- HIPAA Compliance
- Scribing
- Procedure Assistance
Certification
- Certified Medical Assistant (CMA), AAMA: Jan. 2020-Present
- Basic Life Support (BLS), AHA: Aug. 2022- Present
Timeline
Medical Assistant
Blue Ridge Dermatology
2023.04 - Current
Medical Assistant
WakeMed OB/GYN High Risk
2019.09 - 2023.04
Host
Olive Garden
2016.10 - 2019.12
Associate of Applied Science - Medical Assisting
Wake Technical Community College
Diploma - Medical Assisting
Wake Technical Community College
Associate of Arts -
Wake Technical Community College
- Certified Medical Assistant (CMA), AAMA: Jan. 2020-Present
- Basic Life Support (BLS), AHA: Aug. 2022- Present
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