Jacqueline Reynolds
Rensselaer Falls,NY
Summary
Dedicated Nutrition Service Worker with expertise in nutritional planning and food safety compliance. Proven ability to enhance participation rates in nutrition programs through effective client care and service coordination.
Overview
20
20
years of professional experience
Work History
Nutrition Service Worker
SLC CDP
Canton, New York
10.2023 - Current
- Prepared and served nutritious meals according to dietary guidelines.
- Coordinated with team members to optimize meal service efficiency.
- Customized meal options to accommodate special dietary needs.
- Participated in training sessions to improve food service skills and knowledge.
- Planned special diets for individuals according to medical requirements or personal preferences.
- Created strategies to enhance participation rates in nutrition program.
- Ordered supplies as needed for efficient operation of the department.
Direct Support Professional
United Helpers
Lisbon, New York
05.2023 - Current
- Assisted individuals with daily living activities and personal care needs.
- Supported clients in developing social skills through engaging activities and outings.
- Implemented behavior management plans to address specific client challenges.
- Coordinated with healthcare professionals to create and implement individualized care plans.
- Documented client progress and reported observations to supervisors regularly.
- Delivered emotional support and companionship, fostering clients' emotional well-being.
- Facilitated training for new staff on effective client interaction and safety protocols.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Restaurant Manager
Bob Evans Restaurant
Watertown, New York
10.2006 - 08.2010
- Managed daily restaurant operations ensuring efficient service and customer satisfaction.
- Trained and supervised staff on service standards and operational procedures to enhance customer service quality.
- Developed and implemented training programs for new employees enhancing team performance.
- Coordinated staff schedules to align labor costs with peak demand periods, ensuring adequate service coverage.
- Handled customer inquiries and resolved conflicts to maintain positive dining experiences.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Ensured compliance with health and safety regulations throughout the restaurant.
- Maintained inventory levels, ordering supplies to meet restaurant needs efficiently.
- Monitored financial performance, adjusting strategies to maximize profitability across all restaurant operations.
Education
Associate of Applied Science - Management
Brookdale Community College
Lincroft, NJ05-2005
High School Diploma -
Neptune High School
Neptune City, NJ06-1998
Some College (No Degree) - Medical Coding
DeVry University
Edina, MN03-2026
Skills
- Nutritional analysis
- Nutritional planning
- Food safety compliance
- Client care
- Service coordination
- Training facilitation
- Compliance monitoring
- Microsoft office
- Problem-solving aptitude
- Interpersonal communication
- Customer service
- Verbal communication
- Interpersonal communication
- Professional demeanor
- Interpersonal communication
Timeline
Nutrition Service Worker
SLC CDP
10.2023 - Current
Direct Support Professional
United Helpers
05.2023 - Current
Restaurant Manager
Bob Evans Restaurant
10.2006 - 08.2010
Associate of Applied Science - Management
Brookdale Community College
High School Diploma -
Neptune High School
Some College (No Degree) - Medical Coding
DeVry University