Jacqueline Rico
Creston,CA
Summary
Dedicated professional with a versatile background in surgical assistance and front desk operations. Known for exceptional communication and organizational skills, enhancing team collaboration and patient satisfaction.
Overview
7
7
years of professional experience
Work History
Surgical Assistant
Central Coast Maxillofacial Surgery
Paso Robles, California
10.2023 - 07.2024
- Prepared surgical instruments and tools, assisting surgeons during procedures.
- Maintained sterile environments through thorough cleaning and sterilization of equipment.
- Supported patient care by preparing patients for surgery and clarifying procedures.
- Managed inventory of surgical supplies to guarantee availability for upcoming surgeries.
- Coordinated with team members to schedule patients and optimize surgery times.
- Monitored patients' vital signs during procedures, ensuring safety and comfort.
- Accurately documented surgical procedures in patient records for future reference.
- Assisted with post-operative wound care including packing, dressing changes, irrigation and debridement when needed.
Front Desk Receptionist
Central Coast Physical Therapy
Atascadero, California
09.2022 - 10.2023
- Created a welcoming environment by greeting patients warmly upon arrival.
- Managed appointment schedules using electronic health record systems efficiently.
- Collected and verified patient information and insurance details accurately.
- Processed payments and addressed billing inquiries promptly.
- Facilitated effective communication between therapists and patients to enhance care.
Courtesy Clerk
Ralphs
Van Nuys, California
05.2017 - 06.2018
- Stocked shelves to ensure product availability.
- Maintained cleanliness in aisles and checkout areas for the best shopping experience.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Established good working relationships with other departments to promote smooth flow of products and services throughout store.
Education
High School Diploma -
Atascadero High School
Atascadero, CA06-2015
Skills
- Bilingual- English/Spanish
- Customer service
- Data management
- Patient monitoring
- Appointment scheduling
- Patient scheduling
- Electronic health records
- Patient communication
- Team collaboration
- Microsoft Word
- Medical billing
- POS system operations
- Flexible schedule
- Phone etiquette
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Surgical Assistant
Central Coast Maxillofacial Surgery
10.2023 - 07.2024
Front Desk Receptionist
Central Coast Physical Therapy
09.2022 - 10.2023
Courtesy Clerk
Ralphs
05.2017 - 06.2018
High School Diploma -
Atascadero High School
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