Jacqueline Rivera
Murrieta,CA
Summary
Diligent Social Worker with a comprehensive background in psychiatric social work. Skilled in conducting thorough assessments and implementing individualized care plans, contributing to improved patient outcomes. Demonstrated ability to engage empathetically with clients and collaborate effectively with multidisciplinary teams.
Overview
19
19
years of professional experience
Work History
Psychiatric Social Worker
Sharp Mesa Vista Hospital
05.2014 - Current
- Facilitate Family Meetings
- Coordinate and consult with multidisciplinary staff regarding patient's current state and discharge plan
- Completed psychosocial assessment and needs assessment
- Maintained accurate case records with detailed documentation of client progress toward treatment goals.
- Advocate for client's rights within the mental health system, ensuring access to necessary resources and services.
- Reduced hospital readmissions by providing thorough discharge planning and follow-up care for patients transitioning back int
- Enhanced patient support networks through effective collaboration with multidisciplinary teams, including psychiatrists, psychologists, and nurses.
- Conducted comprehensive psychosocial assessments to accurately identify client needs and strengths, informing appropriate interventions and services.
- Provided psychoeducation to clients and their families on mental health diagnoses, treatment options, coping strategies, and self-care techniques.
- Established strong professional relationships with community resources such as housing agencies, substance abuse treatment centers, and healthcare providers, facilitating successful referrals for clients in need.
- Promoted a safe and supportive therapeutic environment by establishing rapport with clients and maintaining strict confidentiality of personal information.
- Managed caseloads of diverse patient populations with varying levels of acuity and complexity, maintaining consistent service delivery standards.
- Collaborated with counselors, physicians and nurses to plan or coordinate treatment, drawing on social work experience and patient needs.
- Participate in Certification Hearings for patients on 5250 and 5270
Mental Health Rehab Specialist
Vista Hill
04.2013 - Current
- Completion of weekly and monthly client progress documentation
- Attend Multidisciplinary Treatment Team meetings
- Implementation of crisis intervention
- Maintain Pro-Act certification at all times
- Facilitate weekly mental health based groups
- Participate in daily tasks associated with the client to keep them safe
- Provided emotional support to patients during challenging moments throughout the rehabilitation process, fostering a positive atmosphere conducive to healing.
- Evaluated patient progress regularly, adjusting rehabilitation plans as needed for maximum effectiveness.
- Consulted with interdisciplinary teams to enhance coordination of care and determine optimal timing of further interventions.
Therapeutic Behavioral Service Coach
Ettie Lee Youth & Family Services
04.2010 - 01.2012
- Provide therapeutic behavioral modification services to client, individually and with the family
- Consult with group home staff or foster families, probation officers, school staff, as needed
- Complete Department of Mental Health (DMH)documentation, such as progress notes, within agency required timelines and standards
- Participate in monthly meetings to evaluate the client’s progress with client, group home staff or foster family, and other treatment team members that are assigned to clients
- Consult and collaborate with various external professionals working on behalf of the client and family
- Attend weekly group supervision
- Attend and participate in required agency and department meetings and trainings, as scheduled
- Maintained valid CPR and Pro-ACT certifications at all times
CASA-Court Appointed Special Advocate
CASA
10.2006 - 05.2009
- Observed the child’s home environment, communicate with the child’s therapist, teacher, and family
- Wrote court reports based on observation
- Represented the foster child in court
Adolescent Case Manager
The Camp Recovery
01.2006 - 01.2007
- Company Overview: Residential substance abuse treatment for adolescents
- Created treatment plans for patients
- Provided crisis intervention services when needed, de-escalating situations effectively and connecting adolescents with appropriate support systems.
- Increased access to resources by identifying appropriate services for adolescents and their families, promoting self-sufficiency and autonomy.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Facilitated family/patient groups
- Maintained detailed documentation of client interactions, meetings, referrals, and case plan updates in accordance with legal requirements and professional standards.
- Enhanced adolescent well-being by providing comprehensive case management services and individualized support.
Counselor
Tyler House
03.2006 - 09.2006
- Company Overview: 6 month residential treatment program for adolescents
- Administered drug tests completed daily log of resident’s behavior
- Facilitated group counseling sessions to support and encourage client growth.
- Collaborated with other professionals to coordinate comprehensive care for clients.
- Educated clients on dangers of substance abuse and prevention techniques.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Education
Master of Social Work -
UMass Global
Irvine, CA12-2023
Bachelor of Arts - Social Work
California Fresno State University
01.2006
Southwestern College
01.2004
Skills
- Psychosocial Assessments
- Clinical Documentation
- Interpersonal Communication
- Task Prioritization
- Multicultural Competence
- Facilitating groups
Community Service
CASA-Court Appointed Special Advocate, 10/01/06 - 05/01/09, 813 Freedom Blvd, Watsonville, CA, 95076-1381, Worked with a child in the foster care system, Observed the child’s home environment, communicated with the child’s therapist, teacher and family, Wrote court reports based on observation, Represented the child in court
Awards
- Outstanding achievement, The Camp Recovery
- Employee of the month, The Camp Recovery
- Above and Beyond, Ettie Lee Youth and Family Service, 86% productivity
Languages
Spanish
Limited Working
Timeline
Psychiatric Social Worker
Sharp Mesa Vista Hospital
05.2014 - Current
Mental Health Rehab Specialist
Vista Hill
04.2013 - Current
Therapeutic Behavioral Service Coach
Ettie Lee Youth & Family Services
04.2010 - 01.2012
CASA-Court Appointed Special Advocate
CASA
10.2006 - 05.2009
Counselor
Tyler House
03.2006 - 09.2006
Adolescent Case Manager
The Camp Recovery
01.2006 - 01.2007
Bachelor of Arts - Social Work
California Fresno State University
Southwestern College
Master of Social Work -
UMass Global
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