JACQUELINE RIVERA
Menlo Park,CA
Summary
Experienced in kitchen work and cashier duties. Skilled at multitasking, handling high-pressure situations, and maintaining a positive attitude. Passionate about delivering exceptional customer service and creating a welcoming environment. A natural leader who excels in motivating and coordinating team members. I always make sure every task is handled with precision and that customers leave with a smile.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Takeout/Cashier
California Pizza Kitchen
San Mateo, CA
09.2024 - Current
- Provided excellent customer service by greeting customers and offering assistance.
- Helped restock shelves when necessary to maintain an organized display area.
- Developed strong customer service skills by providing efficient and accurate service
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Counted and balanced cash drawer at the beginning and end of each shift.
- Assisted with training and mentoring new team members.
Crew Team Member
Somisomi
Palo Alto, CA
01.2024 - 06.2024
- Maintained cleanliness of store premises at all times through proper sanitation practices.
- Adapted well to rapidly changing situations while remaining focused on achieving desired results.
- Assisted customers with questions related to products or services ordered by the company.
- Packaged and labeled to-go and delivery orders for pickup.
- Completed all store opening and closing procedures.
School Leadership
School Leadership
Menlo Park, CA
04.2023 - 02.2024
- Demonstrated ability to lead a team in creating and executing complex projects.
- Created an effective system for tracking data related to student achievement and progress toward goals.
- Food preparation skills
- Plan events for students
- Make sure everyone understands and is on task
- Food safety
Education
Tide Academy
Menlo Park, CASkills
- Student Involvement
- Small Group Leadership
- Course Development
- Classroom Instruction
- School Engagement
- Hospitality
- Customer Service
- Cash Handling
- Communicating Skills
- Teamwork
Certification
- Food handlers
- Food safety
LANGUAGES
English - Fluent
Spanish - Bilingual
Timeline
Takeout/Cashier
California Pizza Kitchen
09.2024 - Current
Crew Team Member
Somisomi
01.2024 - 06.2024
School Leadership
School Leadership
04.2023 - 02.2024
Tide Academy