Hi, I’m
Jacqueline Rodgers
Royse,Tx
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
15
years of professional experience
Work History
Amazon merch on demandRoyse City, TX
Creative Designer
11.2023 - Current
Job overview
- Developed designs for webpages, brochures, logos, advertisements and other media.
- Created visual concepts to communicate ideas that inspire, inform and captivate consumers.
- Collaborated with marketing teams to develop creative strategies for campaigns.
- Built brand identities from scratch including logo design, color schemes and typography.
Texas Health Department Human ServicesRockwall, TX
Texas Health Department Human Services
06.2023 - 09.2023
Job overview
- Demonstrated excellent communication skills when dealing with customers over the phone, email, or in person
- Provided accurate invoicing to ensure timely payment from customers
- Utilized problem-solving strategies to troubleshoot customer issues in a professional manner
- Compiled detailed financial statements using QuickBooks software program
- Maintained filing systems for all customer documentation, ensuring accuracy and confidentiality of information
- Performed administrative tasks such as scheduling appointments, preparing presentations, ordering supplies
- Answered questions from customers regarding products or services offered by the company.
Royalty Credit InvestorLittle Elm, TX
Financial Management Specialist/Software Develop
07.2020 - 06.2023
Job overview
- Compared liquidity, profitability, and credit histories of establishments being evaluated with those of similar establishments in same industries and geographic locations Consulted with customers to resolve complaints and verified financial and credit transactions
- Included credit analyses and summaries of loan requests and submitted to loan committees for approval
- Reviewed individual or commercial customer files to identify and select delinquent accounts for collection
- Suggested new technologies to improve existing products
- Provided technical support to customers regarding product usage and troubleshooting issues
- Developed and implemented software solutions utilizing Agile methodology, JavaScript, HTML, CSS and Reacts.
Ronald EspositoHouston, TX
Paralegal Assistant
08.2020 - 05.2022
Job overview
- Prepare affidavits or other documents, such as legal correspondence, organize, and maintain documents in paper or electronic Coordinated with outside vendors such as medical providers, insurance companies, employers, to obtain information needed in a case etc
- Prepare legal documents for attorney review Perform legal search Ensured all files are organized, completed and ready for demand Assisted attorney in client interviews and trial preparations Case management during all phases of the litigation process from the initiation of a case to the discovery period through trial and post trial Assisted with setting up depositions with witnesses and requested checks for witness fees
- Investigated facts with thorough research of public records and internet sources
- Drafted and proofed legal correspondence to verify details and reduce errors
- Answered incoming inquiries or distributed to attorneys
- Received, organized and distributed company mail and important documents education.
- Reviewed legal documents for accuracy and completeness.
Stylist SeatsArlington, TX
Assistant Salon Director
02.2009 - 12.2019
Job overview
- Operated cash register to receive payments for services and issue change and receipts
- Provided clients with information on products and techniques used during hair cutting and styling activities Offered refreshments of ice water, coffee or tea to incoming clients
- Demonstrated and sold hair care products and cosmetics
- Operated cash registered to receive payments from patrons
- Ordered, displayed, and maintained supplies
- Scheduled client appointments.
Health Human ServicesFort Worth, TX
Texas State Clerk Specialist
03.2009 - 09.2010
Job overview
- Assisted department personnel in completion of routine tasks to meet deadlines
- Answered phone calls and responded to customer emails
- Addressed incoming customer communications via telephone and email
- Updated databases and company files with current data
- Scheduled appointments and coordinated complex schedules.
Education
Cornell University
A.S in Entrepreneurship
HCC Houston College
Paralegal
Pen Foster
General Studies in High School Diploma/Culinary Arts
TCC
Criminal Justice/Criminology
Skills
- Detail Oriented
- Legal Research
- Court Calendering
- Client Interviews
- Discovery Packages
- Microsoft Office
- Efficient in Lexis-Nexis, Westlaw, and Google
- Scholar
- Strong Customer Service relationships, while Maintaining Privacy
- Legal Document Preparation
- Document Scanning
- File Organization
- Affidavit Preparation
- Litigation and Contracts
- Court Document Filing
- Paralegal Law Clerk
- Cornell University Certificate in Women's Entrepreneurship
- Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
- Texas State Clerk Worker
- Client Assistance Referrals
- Client Needs Assessments
- Problem-Solving
- Design changes
- Presentation of designs
- Effective Communication
- Collaborative Team Player
- Public Speaking
- Identity branding
- Design improvements
- Professionalism
- Self Motivation
- Excellent Communication
- Analytical Thinking
- Problem-solving abilities
- Multitasking
- Adaptability
- Interpersonal Skills
Timeline
Creative Designer
Amazon merch on demand
11.2023 - Current
Texas Health Department Human Services
Texas Health Department Human Services
06.2023 - 09.2023
Paralegal Assistant
Ronald Esposito
08.2020 - 05.2022
Financial Management Specialist/Software Develop
Royalty Credit Investor
07.2020 - 06.2023
Texas State Clerk Specialist
Health Human Services
03.2009 - 09.2010
Assistant Salon Director
Stylist Seats
02.2009 - 12.2019
Cornell University
A.S in Entrepreneurship
HCC Houston College
Paralegal
Pen Foster
General Studies in High School Diploma/Culinary Arts
TCC
Criminal Justice/Criminology
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