Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacqueline Rodriguez

Hicksville

Summary

Polished and professional administrative professional equipped to handle patient needs in medical office environments. Handles requests, mail, and clerical requirements with strong attention to detail and good multitasking abilities. Organized and efficient in managing files and reports. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.

Overview

6
6
years of professional experience

Work History

Supervisor

Restaruant Deot
10.2021 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.

Receptionist

Dr Melchor
09.2020 - Current
  • Schedule patient appointment, vertify patient insurance, collect patient copay, get prior authorization for patient medicines

Private Caregiver

IRWIN WILDE
02.2019 - 03.2020
  • Assisted the patient with handling daily chores and errands
  • Transported the patient to his schedule appointment.Cleaning his personal space and making any needed purchases
  • Provided companionship throughout day, engaging clients in conversation and activities.

Cashier

VICTORIA MARKET
08.2018 - 03.2020
  • Maintained knowledge of store promotions and highlighted sale to customers
  • Cashier and customer service
  • Placing multiple customer phone orders
  • Assisted customers with locating items, answering questions and providing direction and service.

Education

High School Diploma -

PENN FOSTER
PENNSYLVANIA, PA

Phlebotomy

Access Careers
Hempstead, NY
07.2024

Skills

  • Bilingual (English and Spanish)
  • Good at handling multiple situations
  • Knowledge in various computer based programs (Microsoft word, Excel, Powerpoint and Adobe)
  • Hardworking and Trustworthy
  • High flexible and willing to work all shifts
  • Good with high volume calls
  • Patient Care
  • Fast learner and Good team player

Timeline

Supervisor

Restaruant Deot
10.2021 - Current

Receptionist

Dr Melchor
09.2020 - Current

Private Caregiver

IRWIN WILDE
02.2019 - 03.2020

Cashier

VICTORIA MARKET
08.2018 - 03.2020

High School Diploma -

PENN FOSTER

Phlebotomy

Access Careers
Jacqueline Rodriguez