Jacqueline Rumachik
Huntley,Illinois
Summary
Versatile and diligent professional with over two decades of experience in transportation and hospitality, including a pivotal role at District 158. Excelled in passenger assistance and behavior management, ensuring the safety and satisfaction of diverse clientele. Proven ability to manage operations and resolve conflicts, demonstrating a strong customer service orientation and database management skills.
Knowledgeable Office Assistant with solid background in safely transporting students to and from school. Proven track record of maintaining punctual routes and ensuring safety protocols are followed. Demonstrated excellent communication skills and reliability in fostering a secure environment for students.
Overview
22
22
years of professional experience
Work History
School Bus Driver
District 158
04.2017 - Current
- Provided timely pickup and drop-off of children at designated locations in accordance with established schedules.
- Developed positive relationships with students by displaying patience, understanding, respect, and compassion towards them during transport.
- Interacted positively with students, parents, faculty, and staff members.
Office Assistant
Sunburst Shutters & Window Fashions
05.2024 - 06.2025
- Managed office communications and correspondence to ensure timely responses and effective information flow.
- Coordinated schedules and meetings for staff, optimizing time management and resource allocation.
- Developed filing systems to improve document retrieval efficiency and enhance organization.
- Assisted in budget tracking by maintaining financial records and processing invoices accurately.
Server Assistant
Ruth's Chris
09.2019 - 03.2020
- Ran food and beverages to tables, interacting to make guests feel welcome.
- Provided friendly and attentive customer service to ensure a pleasant dining experience.
- Remained professional under pressure during peak business hours.
Assistant Manager
Outback Steakhouse
04.2003 - 09.2019
- Trained new employees in product knowledge, customer service protocols, cash handling procedures, and safety regulations.
- Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
- Helped oversee the daily operations of the store, managing staff and inventory.
Education
Associate in Arts (A.A.) - Human Resources Management
Eastern Gateway Community College
Steubenville, Ohio09.2021
Associate in Arts (A.A.) - Business Administration
William Rainey Harper College
Palatine, IL12.2017
Skills
- Passenger Assistance
- Behavior Management
- Office Administration
- Customer service
- Customer-Oriented
- Clerical Support
- Data Entry
Timeline
Office Assistant
Sunburst Shutters & Window Fashions
05.2024 - 06.2025
Server Assistant
Ruth's Chris
09.2019 - 03.2020
School Bus Driver
District 158
04.2017 - Current
Assistant Manager
Outback Steakhouse
04.2003 - 09.2019
Associate in Arts (A.A.) - Business Administration
William Rainey Harper College
Associate in Arts (A.A.) - Human Resources Management
Eastern Gateway Community College
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