Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacqueline Salcedo

Philadelphia,PA

Summary

Personable Medical Assistant bringing 20+ years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Medical Assistant

Philadelphia Fight
03.2023 - 09.2024
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.

Medical Assistant

Clinical Nephrology Associates
07.2020 - 06.2022
  • Performed preliminary physical tests to accurately record results in patient history summary.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Scheduled appointments for patients via phone and in person.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Educated patients about medications, procedures and physician's instructions.
  • Organized charts, documents and supplies to maintain team productivity.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Secured patient information and maintained patient confidence by completing and safeguarding medical records.
  • Assessed, documented and monitored vital signs for patients within outpatient setting.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Conducted insurance verification and pre-certification and pre-authorization functions.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
  • Documented notes during patient visits.
  • Labeled and completed lab requisitions using ICD and CPT coding.
  • Incorporated outside records into charts and EHR.

Clinical Assistant

NewCourtland Life Program
07.2012 - 03.2020
  • Triaged patients and schedules appointments; insurance verification, screens and refers phone calls, and communicates and interacts with patients; provides clerical, word processing, staff support to the unit, and assists with clinical and/or laboratory procedures as required
  • Prepared treatment and examination rooms for patients
  • Responsible for getting patients ready for examinations, treatments and procedures
  • Assisted with examinations and routine procedures, including EKG’s Holter monitor Taking blood samples and specimens, dressing wounds and recording vital signs in CRI Performing routine lab tests
  • Aseptic technique and infection control
  • Sterilization of equipment
  • Performed administrative duties, for example arranging lab work and procedures or filing patient records
  • Ordered Medical supplies as needed

Certified Nursing Assistant

Cliveden Nursing Rehabilitation Center, PA
06.2010 - 07.2012
  • Collected and delivered specimens for testing purpose
  • Obtained patients vital signs
  • Served meal, make bed and keep room clean and clutter free
  • Set up medical equipment and assist with some medical procedures
  • Answered calls for help and observe changes in patients conditions and behavioral

Education

Medical Assistant Graduate -

Star Career Academy - Philadelphia
Philadelphia, PA
11.2015

Skills

  • Well versed in utilizing internal EHR systems and Microsoft Office Suite: Excel, Word, PowerPoint,
  • Outlook
  • Self-motivated and energetic
  • Excellent customer services skills
  • Detailed oriented and highly organize
  • Understands Medical Procedures
  • Coordinating Drug Refills

    • Medical Terminology

    Vital Sign Monitoring

    Clinical Documentation

Certification

Certified Nursing Assistant Phlebotomy Certification CPR and First Aid Certified

Timeline

Medical Assistant

Philadelphia Fight
03.2023 - 09.2024

Clinical Assistant

NewCourtland Life Program
07.2012 - 03.2020

Certified Nursing Assistant

Cliveden Nursing Rehabilitation Center, PA
06.2010 - 07.2012

Medical Assistant

Clinical Nephrology Associates
07.2020 - 06.2022

Medical Assistant Graduate -

Star Career Academy - Philadelphia

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Jacqueline Salcedo