Jacqueline Saldivar
Denver,CO
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
3
3
years of professional experience
Work History
Cashier
In-N-Out Burger
Aurora , CO
09.2021 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Answered phone calls to assist customers with questions and orders.
- Handled customer complaints professionally escalating issues when necessary.
Cashier
Cold Stone
Denver, CO
07.2021 - 09.2021
- Stocked shelves with merchandise when needed.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Processed sales transactions to prevent long customer wait times.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customer questions and provided store information.
- Checked expiration dates of products and discarded expired items.
- Loaded cake trays onto conveyor belt for automated packaging operations.
- Monitored stock levels of ingredients, supplies, and finished products.
- Verified accuracy of filled orders against customer invoices.
- Reported any defective equipment immediately to supervisor and manager.
- Placed finished products into appropriate containers for storage or distribution.
- Labeled product containers with identifying information such as item numbers, weights, and prices.
- Followed all safety protocols while working around sharp objects and machinery.
- Organized inventory in the warehouse according to company guidelines.
- Assembled pastries and cakes into attractive packages for display or delivery.
Education
High School Diploma -
Noel Communtiy Arts School
Denver, CO05-2019
Skills
- Cash Handling
- Payment Collection
- Cash Register Operation
- POS Systems
- Customer Complaint Resolution
- Customer Service
- Customer Satisfaction
- Patience and composure
- Customer Assistance
- Return and Exchange Processing
- Attention to Detail
- Cleaning and sanitizing
- Order Taking
- Cooperative Attitude
- Excellent Communication
Timeline
Cashier
In-N-Out Burger
09.2021 - Current
Cashier
Cold Stone
07.2021 - 09.2021
High School Diploma -
Noel Communtiy Arts School