Jacqueline Salmeron
Spring
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
ELAR Teacher
Alief ISD
Houston, TX
07.2023 - 08.2024
- Create lessons on course material to educate and engage students in a classroom setting.
- Graded assignments promptly, provided thoughtful feedback to help students improve.
- Worked with students individually to address areas of concern.
- Evaluate and document student learning through growth.
- Combine discipline plan with effective measures and lesson plans to increase concentration, participation, and progress student accountability.
- Participate in workshops and training sessions to extend knowledge and improve skills set in ESL.
Case Manager
Texas Department of Family and Protective Services
Houston, TX
10.2021 - 05.2023
- Conducted in-depth interviews with children, guardians, doctors, nurses, and law enforcement to gain insight into individual cases.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Respond quickly within a seventy-two-hour mark in a crisis, including fatalities, involving children in situations of abuse, neglect, or exploitation in childcare facilities.
- Interview or observe children of all age, build rapport with them, and discuss all allegations of abuse, neglect, or exploitation in a way to is appropriate to their developmental level.
- Used job-related software to compose or prepare correspondence, case notes and technical reports.
- Prioritize deadlines, work flexible hours to support timely investigations and respond to allegation reports that may be received at any time of the day.
- Made critical decisions about the evidence gathered during investigations, reach reasonable and well-thought conclusions, and complete well-written documentation to support conclusions.
Insurance Sales Representative
State Farm
Katy, TX
01.2021 - 10.2021
- Strategized long-term business objectives by assessing customer feedback for direction on process improvements.
- Developed appropriate quotes based on risk information.
- Sought out new clients and developed clientele network to find new customers.
- Interviewed prospective clients to gather information on financial needs and discuss existing coverage.
- Exceeded assigned sales and retention targets each quarter by upselling insurance products.
- Upsold products to policyholders and potential new clients.
- Used mailings and phone solicitation and made presentations to groups at company-sponsored gatherings to gain new clientele.
- Responded to inquiries and explained product features and service advantages to potential customers.
- Pursued continued professional development through insurance workshops, course, and webinars.
Education
Bachelor of Science (B.S.) - Sociology
University of Houston-Downtown
Houston, TXSkills
- Attention to Detail and Accuracy
- Calm under pressure
- Proficient in Word,Power Point,Excel
- Leadership and Team Management
- Communication and Presentation Skills
- Problem Solving and Critical Thinking
- Time Management and Prioritization
- Decision Making and Strategic Planning
Languages
Spanish – Fluent
Timeline
ELAR Teacher
Alief ISD
07.2023 - 08.2024
Case Manager
Texas Department of Family and Protective Services
10.2021 - 05.2023
Insurance Sales Representative
State Farm
01.2021 - 10.2021
Bachelor of Science (B.S.) - Sociology
University of Houston-Downtown