Jacqueline Sanatan
New Salata
Summary
Sales leader with strong focus on team collaboration and achieving results. Skilled in developing and implementing sales strategies, coaching team members, and driving revenue growth. Reliable and adaptable, with excellent communication and problem-solving abilities essential for navigating changing market conditions. Passionate about fostering high-performance culture and delivering exceptional customer experiences.
Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.
Overview
16
16
years of professional experience
Work History
Sales Supervisor/Office Administrator
STAR SUHAIL
12.2024 - Current
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
Sales Supervisor/Administrative Officer
STITCH CO TAILORING STUDIO
01.2023 - 11.2024
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Coordinated promotional events to showcase product offerings effectively, attracting new customers to the brand.
Team Leader
HARLIENZ LUXURY BOUTIQUE
06.2020 - 12.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Sales Coordinator
WIN WIN TRADING COMPANY
06.2018 - 01.2022
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Sales Supervisor
KITCHENAID
09.2015 - 09.2021
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Boosted sales by implementing effective training programs for new and existing employees.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
FLIGHT PARAMEDIC
STARCARE AMBULANCE
05.2012 - 03.2015
- Enhanced team efficiency with expert coordination of in-flight medical treatments, equipment usage, and communication.
- Followed established procedures for personal and patient safety.
- Improved patient outcomes by providing advanced life support and critical care during high-pressure flight situations.
- Supported continuous improvement initiatives within the organization by contributing suggestions based on real-world experiences in the field.
English as a Second Language Teacher
JIC Academy
01.2009 - 03.2012
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Increased student confidence through regular feedback and personalized instruction.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Educated students in basics of English grammar and conversational speaking.
Education
Bachelor of Science - Nursing
University of Pangasinan
Urdaneta Pangasinan Philippines03-1996
Skills
- Customer service
- Sales presentations
- Effective selling techniques
- Sales strategy development
- Goals and performance
- Sales coaching
- Staff management
Timeline
Sales Supervisor/Office Administrator
STAR SUHAIL
12.2024 - Current
Sales Supervisor/Administrative Officer
STITCH CO TAILORING STUDIO
01.2023 - 11.2024
Team Leader
HARLIENZ LUXURY BOUTIQUE
06.2020 - 12.2022
Sales Coordinator
WIN WIN TRADING COMPANY
06.2018 - 01.2022
Sales Supervisor
KITCHENAID
09.2015 - 09.2021
FLIGHT PARAMEDIC
STARCARE AMBULANCE
05.2012 - 03.2015
English as a Second Language Teacher
JIC Academy
01.2009 - 03.2012
Bachelor of Science - Nursing
University of Pangasinan
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