Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Sanders

Kings Mountain,NC

Summary

Dynamic security professional with extensive experience at Securitas Security Services USA, excelling in incident reporting and CCTV surveillance. Proven track record in enhancing safety protocols and training personnel, while delivering superior customer service. Adept at conflict resolution and threat assessment, ensuring a secure environment for all stakeholders.

Overview

2026
2026
years of professional experience

Work History

Security Officer

Securitas Security Services USA
12.2022 - Current

Data Hall security. Monitor cameras , light data entry/ report writing, make badges for visitors, escort visitors, site tours, record keeping

  • Monitored premises to ensure safety and security compliance.
  • Responded promptly to alarms and emergencies, coordinating with law enforcement when necessary.
  • Conducted regular patrols to deter unauthorized access and detect potential hazards.
  • Documented incidents and prepared detailed reports for management review.
  • Assisted in training new security personnel on protocols and procedures.
  • Implemented safety measures that improved incident response times and overall security effectiveness.
  • Collaborated with team members to develop strategies for enhancing site security operations.
  • Maintained proficiency in surveillance equipment, ensuring optimal functionality at all times.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Improved overall security by conducting regular patrols and monitoring surveillance systems.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.

Inspection Lead / Team Support

Firestone Fibers and Textiles
1996 - 2020

Inspected industrial fabric and packaged for shipping. Operated fork lifts and tuggers . Trained new employees. Stocked industrial weaving department. Managed quality issues and communicated with management and team members about quality issues. Worked on the safety committee to ensure teammates were working safely and efficiently

  • Led inspection teams to ensure compliance with safety standards and quality regulations.
  • Developed and implemented training programs for junior inspectors to enhance operational efficiency.
  • Conducted thorough inspections of production processes, identifying areas for improvement and correction.
  • Collaborated with cross-functional teams to resolve quality issues and streamline workflows.
  • Analyzed inspection data to identify trends, driving strategic decisions for process enhancements.
  • Oversaw documentation of inspection results, ensuring accuracy and adherence to regulatory requirements.
  • Mentored staff in best practices for product evaluation and risk assessment methodologies.
  • Facilitated regular audits of inspection protocols, promoting continuous improvement initiatives across operations.
  • Provided clear communication with stakeholders regarding inspection findings and recommendations for corrective actions.
  • Collaborated with cross-functional teams for successful project completion, ensuring all safety and quality standards were met.
  • Identified and addressed potential risks during inspections, leading to a safer working environment for all team members.
  • Achieved a high level of customer satisfaction by addressing concerns promptly and professionally throughout the inspection process.
  • Maintained accurate records of all inspections performed, contributing to an organized database for future reference and analysis.
  • Effectively resolved discrepancies found during inspections by working closely with relevant departments to implement corrective measures quickly.
  • Conducted regular reviews of industry best practices, ensuring that our team remained at the forefront of advancements in the field of inspection services.
  • Identified areas for improvement in inspection procedures, contributing to the development of updated protocols.
  • Supported company growth by consistently delivering high-quality work that exceeded expectations within tight deadlines.
  • Facilitated open lines of communication between inspectors, management, clients, and regulatory bodies – resulting in improved collaboration across all parties.
  • Reduced inspection timeframes by effectively prioritizing tasks and utilizing efficient documentation methods.
  • Managed inspection schedules to ensure timely completion of projects without compromising quality or safety standards.
  • Improved overall safety compliance by conducting thorough inspections and providing detailed reports to management.
  • Promoted a culture of continuous improvement within the inspection team through proactive identification and resolution of potential issues before they became problematic.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Followed standard operating procedures for inspections and tests.
  • Recorded inspection and test results on data sheets.
  • Monitored product quality at all stages of production process.
  • Trained other workers in inspection and testing procedures.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Followed safety protocols while handling hazardous materials.
  • Provided feedback to production team regarding product quality.
  • Operated and maintained testing equipment.
  • Sampled products to verify compliance with standards
  • Investigated customer complaints to take necessary corrective actions.

Education

GED -

Bessemer City High School
Bessemer City, NC

Skills

  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • Detail-oriented
  • CCTV monitoring
  • Superior customer service
  • Access control
  • Patrol operations
  • Complex Problem-solving
  • Relationship building and management
  • Security screenings
  • Conflict de-escalation
  • Conflict resolution techniques
  • Visitor tracking
  • Threat assessment
  • Document management
  • Stationary surveillance
  • Security equipment operation
  • Investigation documentation
  • Active shooter training
  • Workplace violence prevention
  • Emergency evacuation procedures
  • Alarm monitoring
  • Checkpoint management
  • Fire safety training

Timeline

Security Officer

Securitas Security Services USA
12.2022 - Current

Inspection Lead / Team Support

Firestone Fibers and Textiles
1996 - 2020

GED -

Bessemer City High School
Jacqueline Sanders