- Responsible for multiple districts focusing on compliance, eLearning, training, and overall district support.
- Consistently provided updates and communication to districts and stores.
- Participated in district calls and cluster meetings to deliver key information to leaders within the district.
- Supported stores in resolving technical issues related to corporate platforms.
- Collaborated with District Managers to develop future leaders within districts.
- Lead of Store Director Training (SDT) program twice yearly for the SoCal Division.
- Developed a well-rounded pool of future Store Directors from the application process to program completion.
- Partnered with division leaders and subject matter experts to create content, schedule tours, and in-person training.
- Delegated responsibilities to Learning Reps overseeing trainees within their districts.
- Served as Department Lead for USC Food Industry Management Program.
- Acted as liaison for yearly selected AVP students.
- Work closely with USC Assistant Director to ensure a smooth application process, company financial tuition responsibilities, material fees, and all other student needs and responsibilities.
- Arranged student housing and financial accommodations throughout the program.
- Facilitated a “Pass the Torch” orientation with selected Albertsons Companies students and past year alumni.
- Led the USC Food Industry Management Executive Program.
- Registered selected AVP leaders for the program twice yearly.
- Arranged hotel accommodations for selected AVP participants.
- Acted as HR Representative for backstage/division office interviews for the SoCal Division.
- Worked with Hiring Managers in the division office to fill openings in their department.
- Contacted candidates to schedule interviews.
- Participated on the interview panel as an HR Representative.
- Co-led the Retail Management Certificate Program.
- Increased RMC student count from 125 to over 1,000 students over a 2-year period.
- Assisted with management of students and student retention.
- Supported the RMC Scholarship Campaign twice a year for the SoCal Division.
- Led external scholarships and tuition reimbursement efforts.
- Created “Scholarship Season” awareness throughout the SoCal division.
- Managed California Grocers Association Educational Foundation, Christermon Beverage Industry, and Illuminators yearly scholarship campaigns.
- Facilitated and conducted Person in Charge Training quarterly for the SoCal Division.
- Facilitated and conducted Assistant Store Director Training twice a year for the SoCal Division.
- Managed the Summer Business Internship Program.
Service Supervisor Personnel Coordinator
Albertsons Companies
Multiple Stores within SoCal Division
July 2003 - April 2015
- Processed and submitted weekly payroll for over 150 associates.
- Provided Store Director with daily sales reports and managed store finances.
- Counted money, prepared tills, and evaluated sales to calculate and determine the store’s daily overage and shortage.
- Created schedules for the entire store and maintained labor hours.