Jacqueline Santiago-Medina
Easley,SC
Summary
Friendly and reliable with positive attitude, ready to bring strong organizational and communication skills to retail setting. Capable of quickly learning inventory management and customer service techniques, combined with attention to detail. Aiming to provide exceptional service and contribute to smooth and efficient store operation.
Overview
3
3
years of professional experience
Work History
Store Clerk
QuikTrip
4855 Calhoun Memorial Hwy Easley, SC 29640
05.2023 - 03.2025
- Operated point-of-sale system efficiently, processing transactions and handling cash responsibly.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
- Monitored product expiration dates, ensuring compliance with health regulations and reducing waste.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Promoted a positive shopping experience by greeting customers warmly, offering assistance promptly, and addressing concerns professionally.
- Monitored inventory levels, reporting shortages to management for timely replenishment decisions.
Shift Leader
Bruster's Real Ice Cream
5152 Calhoun Memorial Hwy Easley, SC 29640
05.2022 - 06.2023
- Assisted in training new team members on operational procedures and safety protocols.
- Provided support during peak hours by coordinating workflow among team members.
- Engaged with customers to address inquiries and resolve issues promptly.
- Maintained cleanliness and organization of work areas to enhance efficiency.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Bachelor of Science - Accounting
Clemson University
Clemson, SC05-2028
High School Diploma -
Wren High School
Piedmont, SC05-2024
Skills
- Customer service
- Patience and empathy
- Reliability and punctuality
- Cash handling accuracy
- Basic math proficiency
- Positive attitude
- Flexible schedule
- Multitasking
- Organizational skills
- Active listening
- Time management
- Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Knitting and Crocheting
- Crafting and DIY Projects
Timeline
Store Clerk
QuikTrip
05.2023 - 03.2025
Shift Leader
Bruster's Real Ice Cream
05.2022 - 06.2023
Bachelor of Science - Accounting
Clemson University
High School Diploma -
Wren High School