Jacqueline Saville
Sherrill,NY
Summary
Caring, organized and friendly with excellent interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Care Manager
Liberty Resources
05.2015 - 05.2020
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Established and maintained relationships with clients, families and community partners to coordinate services to meet client's needs.
- Communicated with healthcare providers to facilitate continuity of care.
- Maintained detailed records in compliance with agency standards and regulations.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Spin Instructor
YMCA
09.2017 - 01.2020
- Demonstrated proper form and technique to prevent injury.
- Motivated participants through one-on-one instruction and positive feedback.
- Adapted classes to meet needs of participants with varying fitness levels.
- Promoted safe and inclusive environment for club clients and members.
Office Administrator
Brunscheen Claims (Bill Brunscheen)
03.2012 - 05.2015
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Edited documents to improve accuracy of language, flow, and readability.
Waitress/bartender
Kanon Valley Country Club
04.2001 - 10.2010
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Associate of Arts - Business Communications
SUNY Cobleskill
Cobleskill, NY05.1991
Timeline
Spin Instructor
YMCA
09.2017 - 01.2020
Care Manager
Liberty Resources
05.2015 - 05.2020
Office Administrator
Brunscheen Claims (Bill Brunscheen)
03.2012 - 05.2015
Waitress/bartender
Kanon Valley Country Club
04.2001 - 10.2010
Associate of Arts - Business Communications
SUNY Cobleskill