Jacqueline Silancs
Washington,NJ
Summary
Proficient and caring CNA offering the needs of residents. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
18
18
years of professional experience
Work History
Certified Nursing Assistant/activity Assistant
United Methodist Homes At Bristol Glen
Newton , NJ
06.2009 - Current
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing. Maintain skin integrity
- Checked patient vitals such as temperature, and blood pressures
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- During Covid and residents being isolated to theirs rooms encourage to maintain their ability of functions
Customer Service Representative
Walmart
Hackettstown , NJ
01.2005 - 06.2009
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Liberal Arts And General Studies
Warren County Community College
Washington, NJSkills
- Assisting with Daily Living
- Infection Prevention and Control
- Unit Supply Maintenance
- Bathing and Dressing
- Patient Vital Taking
- CNA Certification
- Calm Under Stress
- Patient Safety Management
- Bed Transfers
- Quality Patient Care
- ADLs Assistance
- Empathy and Compassionate Care
- Patient Feeding
- Biohazard Disposal
- Wheelchair Assistance
- Room Cleaning and Restocking
- Documenting Activities
- Personal Care Assistance
- Bed Making and Linen Changes
- Catheter Care
- Assisted Living
- Basic Life Support
- Performing Patient Intakes
- Supporting Personal Needs
- Responding to Emergencies
- Recording Vital Signs
- Transporting Patients
- Grooming and Bathing Assistance
- Respiratory Equipment Training
- Collecting Specimens
- Monitoring Fluids
- Patient-Focused Care
- Range of Motion Exercises
- Conducting Intakes
- Documenting Behaviors
- Dementia and Alzheimer's Knowledge
- Companionship and Emotional Support
- Universal Precautions
- Oral Hygiene
- Fluid Measurement
- Linen Replacements
- Activities of Daily Living (ADL) Support
- Feeding Assistance
- Output Monitoring and Reporting
Timeline
Certified Nursing Assistant/activity Assistant
United Methodist Homes At Bristol Glen
06.2009 - Current
Customer Service Representative
Walmart
01.2005 - 06.2009
Liberal Arts And General Studies
Warren County Community College
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