Summary
Overview
Work History
Education
Skills
Timeline
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Jacqueline Slack

Production Crew Member
Flagstaff,AZ

Summary

Motivated, dependable, confident professional eager to contribute to team success through determination, attention to detail, and excellent organizational skills. Committed to finishing duties quickly, accurately, and always with a positive attitude.

Overview

6
6
years of post-secondary education
1
1
year of professional experience

Work History

Production Crew Member

Rogue Panda Designs
Flagstaff, AZ
03.2021 - Current
  • Increased overall production by 200% within one month of employment.
  • Decreased lead time by 33% within 2 months.
  • Maintained highest level of accuracy and attention to detail despite demanding production goals.
  • Managed and assisted heavily in full reorganization of production floor
  • Organized changing production schedules in order to maintain speed of output.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Resolved issues quickly to maintain productivity goals.

Surveillance Operations Support

Coconino County
Flagstaff , AZ
07.2020 - 09.2020
  • Managed documents by organizing paper records and online processes, filing records, mastering online databases, taking effective notes, and creating organizational tools.
  • Completed daily tasks efficiently, over 50% faster than anticipated every shift.
  • Entered numerical data into databases with speed and 100% accuracy using 10-key pad.
  • Verified accuracy and validity of data entered in databases.
  • Entered client information into databases quickly and securely.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Evaluated source documents to locate information needed for each data entry field.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Upheld strict security procedures to maintain data confidentiality.

Seasonal Retail Sales Associate

GameStop Corp
Flagstaff, AZ
09.2019 - 01.2020
  • Direct, friendly, enthusiastic customer interaction. Offered each customer top-notch, personal service and polite support to boost sales and customer loyalty.
  • Employed strategic tactics such as cross-selling and upselling to drive sales, +15% higher selling rates than other associates, skillfully closing sales.
  • Increased product appeal and customer experience by interacting directly with 50+ customers per shift.
  • Adapting to constantly changing store promotions and products, always armed with up-to-date knowledge to provide best customer experience.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products in appealing ways.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Frequently managed promotional in-store signage and displays and re-stocked merchandise from returns.
  • Supported loss prevention and lowered shrinkage by watching customers and observing potential security risks in busy environments.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations, both online and in-store.

Leadership Ambassador and Intern

Coconino County Health Department
Flagstaff, AZ
06.2017 - 08.2017
  • Delivered clerical support by efficiently handling wide range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal needs using MS Office suite.
  • Operated multi-line telephone system to answer calls, making outgoing calls and taking messages. Ensuring messages are accurately communicated and delivered.
  • Helped with administrative support, including managing incoming calls, coordinating files, scanning and faxing documents, and organizing resources.
  • Sorted and organized materials such as physical files, spreadsheets and reports.
  • Took detailed meeting minutes and compiled paperwork to support health department.
  • Conducted data analysis on Super Service Saturday to assist with promotional campaigns, resulting in higher community turn out rates in each event.
  • Participated in cross-functional team-building activities.

Education

Certificate of Arizona Technical Skills Standards - Biomedical Science

Coconino Community College
Flagstaff
06.2017 - 06.2018

High School Diploma -

Coconino High School
Flagstaff, AZ
08.2016 - 06.2021

Skills

Strong service skills

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Timeline

Production Crew Member

Rogue Panda Designs
03.2021 - Current

Surveillance Operations Support

Coconino County
07.2020 - 09.2020

Seasonal Retail Sales Associate

GameStop Corp
09.2019 - 01.2020

Leadership Ambassador and Intern

Coconino County Health Department
06.2017 - 08.2017

Certificate of Arizona Technical Skills Standards - Biomedical Science

Coconino Community College
06.2017 - 06.2018

High School Diploma -

Coconino High School
08.2016 - 06.2021

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Jacqueline SlackProduction Crew Member