Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
SeniorSoftwareEngineer

Jacqueline Smit

Corona,CA

Summary

Well-rounded small business owner with extensive experience in creativity, budgeting, and customer relations, paired with outstanding leadership and communication abilities. Proven track record in enhancing brand visibility through strategic marketing, with photos on social media, and exceptional customer service. Skilled in analyzing market trends and fostering relationships, driving growth and efficiency in operations while maintaining high standards of quality and safety.

Overview

21
21
years of professional experience

Work History

Small Business Owner

SaltboxHouse Signs
Corona, CA
03.2011 - 01.2018
  • Oversaw compliance with all regulatory requirements.
  • Developed business plans and strategies to grow my small business.
  • Managed daily functions of small business, encompassing customer service and financial oversight.
  • Analyzed market trends to inform product offerings and pricing decisions.
  • Implemented efficient processes for ordering inventory and tracking deliveries.
  • Participated in local community activities to promote the brand's visibility and reputation.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Maintained accurate and complete records of all business transactions and interactions.
  • Identified and pursued growth opportunities, including new markets and product lines.
  • Ensured compliance with local, state, and federal regulations affecting business operations.
  • Developed and maintained an online presence through website management and social media.
  • Analyzed sales data and adjusted strategies to maximize revenue.
  • Led marketing efforts to enhance brand visibility and customer engagement through various channels.
  • Planned and executed promotional events to generate interest and increase sales.
  • Reviewed sales reports and adjusted sales activities or expenses to better meet budgets.
  • Established and maintained relationships with suppliers, clients, and other business partners.

Service Deli Manager

Stater Bros
Temecula, West Covina , CA
11.1996 - 01.2002
  • Supervised and trained deli staff on proper customer service skills, food safety regulations and product knowledge.
  • Assisted team members during peak hours by providing additional support where needed.
  • Reviewed employee performance regularly through one-on-one meetings or feedback sessions to provide guidance or coaching when required.
  • Resolved conflicts between employees professionally while ensuring that company policies were adhered to at all times.
  • Prepared weekly schedules for staff based on customer demand patterns and forecasted sales volumes.
  • Provided exceptional customer service by promptly responding to customer inquiries or complaints in a courteous manner.
  • Monitored performance metrics such as sales volume, profits margins, labor costs. to make necessary adjustments in order to maximize efficiency.
  • Ensured compliance with all applicable health and safety regulations while maintaining a clean work environment.
  • Managed the daily operations of the service deli, including ordering, stocking and rotating merchandise.
  • Completed regular inventories of food and material stocks.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Trained new employees to perform duties.
  • Delegated work to employees, setting priorities and goals for the Deli department.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Education

Associate of Science - Geography

Mt. San Jacinto College
San Jacinto, CA, Menifee, CA
06-1998

Associate of Arts - Early Childhood Education

Mt. San Jacinto College
San Jacinto, CA, Menifee, CA
06-1998

Skills

  • Business planning
  • Financial management
  • Regulatory compliance
  • Industry Trend Evaluation
  • Customer service
  • Social media marketing and management
  • Relationship building
  • Promotional events
  • Take and edit photos on a regular basis
  • Vendor relations for the community
  • Attention to detail
  • Inventory management
  • Food safety compliance
  • Employee training and scheduling
  • Conflict resolution
  • Marketing promotions
  • Sanitation standards
  • Health regulations adherence and safe food handling
  • Product presentation
  • Deli product packaging
  • Display upkeep and product rotation
  • Food preparation and monitoring food preparation
  • Health code compliance
  • Professionalism
  • Cleaning & sanitation
  • Excellent proofreading and type 50 wpm

Affiliations

** I am a proud patriot and have an extensive miltary family and desire to volunteer with veterans.

Timeline

Small Business Owner

SaltboxHouse Signs
03.2011 - 01.2018

Service Deli Manager

Stater Bros
11.1996 - 01.2002

Associate of Science - Geography

Mt. San Jacinto College

Associate of Arts - Early Childhood Education

Mt. San Jacinto College

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Jacqueline Smit