Jacqueline Souza
Shelton,CT
Summary
Compassionate Registered Nurse with a proven track record at Yale New Haven Hospital, showcasing strong skills in patient assessments and medication administration. Demonstrates strong clinical judgment and patient education skills, enhancing patient care outcomes.
Overview
16
16
years of professional experience
Work History
Registered Nurse
Yale New Haven Hospital
07.2023 - Current
- Administers medications via oral, IV, and intramuscular injections and monitors responses.
- Utilizes critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducts thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administers medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Acts as charge nurse and preceptor when needed.
- Assessments and involvement in care plan for wound care.
Patient Care Technician
Yale New Haven Hospital
03.2022 - 06.2023
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Office Manager
Eye Q Optometrist
01.2014 - 09.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
Medical Assistant
ENT Faculty Practice
07.2008 - 02.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
Education
Bachelor of Science - Nursing
University of Bridgeport
Bridgeport, CT05.2025
Associate of Science - Nursing
Gateway Community College
New Haven, CT05.2023
Skills
- Patient Assessments
- BLS Certified
- Diabetes Scholar Education Credits
- Medication Administration
- Strong Clinical Judgment
- Patient Education and Counseling
- Telemetry Monitoring
Timeline
Registered Nurse
Yale New Haven Hospital
07.2023 - Current
Patient Care Technician
Yale New Haven Hospital
03.2022 - 06.2023
Office Manager
Eye Q Optometrist
01.2014 - 09.2019
Medical Assistant
ENT Faculty Practice
07.2008 - 02.2014
Bachelor of Science - Nursing
University of Bridgeport
Associate of Science - Nursing
Gateway Community College