Led kitchen operations for high-volume shifts, consistently preparing and serving food to over 300 customers while maintaining exceptional quality and efficiency.
Coordinated with vendors to ensure timely delivery of products while maintaining strong professional relationships.
Trained, mentored, and coached new team members on operational procedures, and menu knowledge, fostering a collaborative and efficient team environment.
Directed and enforced cleanliness and organization throughout the kitchen, consistently meeting health and safety regulations, and maintaining a productive work environment.
Provided leadership and problem-solving support during peak hours to maintain a smooth flow of operations and customer satisfaction.
Spa Associate
Ayres Hotels
01.2024 - Current
Maintained a clean, serene, and hygienic environment, strictly adhering to industry health, safety, and sanitation protocols to ensure client well-being and regulatory compliance.
Supported daily spa operations, including inventory management, retail product sales, front-desk organization, and effective communication with therapists and service providers.
Conducted detailed client consultations, coordinating with practitioners to customize services such as massages, facials, body treatments, and beauty services in line with client goals.
Expertly managed high-volume scheduling using digital booking systems and Microsoft Outlook, optimizing appointment flow, reducing wait times, and efficiently accommodating last-minute changes.
Utilized Microsoft Excel, Teams, and other tech tools to track inventory, manage client records, and communicate effectively across departments, ensuring seamless daily operations.
Education
High School Diploma -
Pinnacle Coastal Valley High School
King City
06-2022
Associate of Science - Administration of Justice
Hartnell College
Salinas, CA
05-2026
Skills
Cybersecurity
Data Analysts
Customer service
Analytical thinking
First aid certified
Microsoft Excel
Extracurricular activities
Empathy In Action: Spring 2025 - Fall 2025 CTF Soledad
Law and Leadership Club: Spring 2025 Hartnell College
Friends of ASHC- Life Skills: Spring 2025 Hartnell College
Sociology Club: Fall 2024 - Summer 2025 Hartnell College