Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Jacqueline  Taylor

Jacqueline Taylor

Foley,AL

Summary

Upbeat Job Title with outstanding coordination and memorization skills. Number-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision.

Versatile Server with extensive experience in fast-paced locations. Coordinates service efforts for settings ranging from large banquets to casual dining rooms. Provides structured service and work plans, balancing needs of patrons and team members.

Outgoing Job Title with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service.

Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic.

Cheerful Job Title offering experience in fast-paced diner and short-order restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks.

Organized Job Title with experience in Type restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Ambitious server with Number years of experience boosting Type sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, Type and Type aspects of items. Logical salesperson focused on upselling Number% of customers resulting in additional earnings for restaurant and tips.

Versatile Job Title with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments. Generate thoughtful recommendations and accommodate dietary restrictions.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

14
14
years of professional experience

Work History

Waitress

Cracker Barrel
Foley, AL
01.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.

Cashier

Murphy USA
Foley, AL
08.2021 - 03.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Customer Service Associate

Rouses Market
Gulf Shores, AL
02.2016 - 05.2019
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • I also worked in the deli, cashier, fresh pack, dairy, produce, seafood
  • I pretty much worked every department in the store. I left here due to the hours cut to 10 hours a week during the winter.

Customer Service Manager

Brunos
Gulf Shores, AL
12.2011 - 06.2017
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Followed through with client requests to resolve problems.

Assistant Store Manager

SUBWAY®Restaurants
Elberta, AL
08.2007 - 11.2011
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.

Education

High School Diploma - Regular Courses

Foley High School
Foley, AL
05.2009

Skills

  • Table and Tray Bussing
  • Daily Specials Memorization
  • Guest Supervision
  • Food Spoilage Prevention
  • Credit Card Transaction Processing
  • Special Dietary Requirements
  • Managing Deliveries
  • Liquor, Beer and Wine Knowledge
  • Patron Support
  • Special Requests and Substitutions
  • Service Station Stocking
  • Safe Food Handling Practices
  • Menu Memorization and Presentation
  • Tray Assembly and Delivery
  • Hand Trucks
  • Order Accuracy and Delivery
  • Mind Manager
  • Age Verification
  • Teamwork and Professionalism
  • Bar and Beverage Restocking
  • Food and Beverage Service
  • Anticipating Problems
  • Condiment Restocking
  • Special Events
  • Timely Food Delivery
  • Health Code Compliance
  • Measurement Accuracy
  • Merchandise Carrying
  • Handling Difficult Customers
  • High-Volume Environments
  • Food Preparation and Plating
  • Cleanliness and Organization
  • Table Bussing
  • Able to Lift 30 Pounds
  • Reconciling Cash Drawers
  • Staffing and Sales Reporting
  • Customer Preferences
  • Alcohol Ordering
  • Fire Safety Regulations
  • Warm and Friendly
  • Customer Needs Assessments
  • Place Settings
  • Room Inventory
  • Customer Order Management
  • Responsible Alcohol Service
  • Cash Register Operations
  • Guest Experience Management
  • Hospitality and Guest Service
  • Beverage Making and Delivery
  • Professional Service Standards
  • Customer Satisfaction Promotion
  • Outstanding Customer Service
  • Garnish Preparation
  • High-Volume Dining
  • Responsible Serving
  • Transactions and Cash Handling
  • Food Safety and Sanitation
  • Beverage and Ice Dispenser Refilling
  • Silverware and Glassware Restocking
  • Problem Detection and Resolution
  • Cool Under Pressure
  • Quantity Estimation
  • Reading Comprehension
  • Anticipating Guest Needs
  • Age Identification and Compliance
  • PPE Guideline Compliance
  • Operational Efficiency
  • Team Player
  • Confirming Transactions
  • Table Arrangements
  • Upselling Techniques
  • Identification and Compliance
  • Professional Relationships
  • Delegating Assignments and Tasks
  • Complex Problem-Solving
  • Dining Room Cleaning and Upkeep
  • Maintaining Clean Work Areas
  • Money Handling
  • Table Setting Knowledge
  • Employee Performance Evaluations
  • Cleanliness Standards
  • Equipment Maintenance
  • Staff Scheduling
  • Supply and Inventory Maintenance
  • Supply Ordering and Management
  • Cleaning Up Spills
  • Food Allergies
  • Daily Reports
  • Attentive Service
  • Clearing Tables
  • Ice Replenishment
  • Conflict and Complaint Resolution

Timeline

Waitress

Cracker Barrel
01.2022 - Current

Cashier

Murphy USA
08.2021 - 03.2022

Customer Service Associate

Rouses Market
02.2016 - 05.2019

Customer Service Manager

Brunos
12.2011 - 06.2017

Assistant Store Manager

SUBWAY®Restaurants
08.2007 - 11.2011

High School Diploma - Regular Courses

Foley High School
Jacqueline Taylor