Jacqueline Taylor
Training Store Manager
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Overview
17
17
years of professional experience
1
1
Certification
Work History
STORE MANAGER/DISTRICT TALENT AMBASSADOR
OLD NAVY
06.2015 - Current
- Results-driven, detail-oriented management professional as a District Manager in training Exemplifies passion for developing business solutions to increase profitability
- Demonstrates high levels of customer service to establish rapport with individuals and ensure an exceptional customer experience
- Builds strong working relationships with individuals at all levels of an organization to drive initiatives, foster trust, and exceed organizational goals
- Delivers sustainable results through advanced communication, team building initiatives, and performance management skills
- Thrives in a fast-paced environment with the ability to manage multiple tasks simultaneously
- Areas of expertise include Process Improvement, Team Leadership, Profit & Loss Analysis, Strategic Planning, Exemplary Customer Service, Recruiting and Training, Written/Verbal Communication, Cost Reduction & Profit Growth, Decision Making, Inventory Control, Team Building, Conflict Resolution
Store Manager
GAP
06.2010 - 06.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
ASSISTANT MANAGER
NEW YORK & COMPANY
01.2008 - 06.2010
- Implemented loss prevention strategies to minimize shrinkage in the general merchandise department.
- Optimized warehouse organization, resulting in reduced handling time for incoming shipments and efficient use of storage space.
- Proactively addressed safety hazards within the department, ensuring a safe shopping environment for customers and staff alike.
- Increased sales by effectively managing merchandise placement and implementing strategic promotional plans.
- Participated in regular meetings with upper management to discuss achievements, challenges, and improvement opportunities within the general merchandise department.
- Facilitated open communication with team members, encouraging feedback and promoting collaboration to achieve department goals.
- Implemented creative visual merchandising techniques that showcased products effectively while enhancing customer experience.
- Coordinated seasonal displays to maximize sales potential during peak shopping periods.
- Motivated and mentored merchandise team to achieve high
Education
BACHELORS - FASHION MERCHANDISING
ART INSTITUTE OF CHARLOTTE
Skills
- Customer engagement
- Effective team leadership
- Collaborative decision-making
- Retail merchandising
- Team building
Certification
L 1 Certification CrossFit
Timeline
L 1 Certification CrossFit
06-2025
STORE MANAGER/DISTRICT TALENT AMBASSADOR
OLD NAVY
06.2015 - Current
Store Manager
GAP
06.2010 - 06.2015
ASSISTANT MANAGER
NEW YORK & COMPANY
01.2008 - 06.2010
BACHELORS - FASHION MERCHANDISING
ART INSTITUTE OF CHARLOTTE
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