Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jacqueline Terrell

Columbus,United States of America (USA)

Summary

Team-oriented Industry leader with proven leadership and motivational skills successful in helping group members achieve business goals. Respectful and clear communicator focused on enhancing teamwork and collaboratively addressing challenges with logical approaches. Skilled in building relationships and enhancing employee satisfaction to drive work performance.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Group Leader

Bath And Body Works, Limited Brands
07.2014 - Current
  • Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
  • Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
  • Delegated tasks strategically and monitored progress for timely completion.
  • Monitored team performance to identify productivity improvement opportunities.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored team members to enhance their skillsets, resulting in higher-quality work and improved job satisfaction.
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Supported staff with developing professional skills and abilities, uplifting team performance.
  • Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
  • Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.

Daycare Director

Nikou Learning Center
03.2003 - 07.2014
  • Ensured safety of children by enforcing strict health and safety guidelines in compliance with state regulations.
  • Managed administrative tasks such as record-keeping, billing, and reporting to ensure efficient operation of the daycare center.
  • Implemented ongoing professional development opportunities for staff members, improving overall quality of care provided at the facility.
  • Enhanced children''s emotional and social development by implementing age-appropriate programs and activities.
  • Coordinated special events such as holiday parties or field trips that enriched children''s experiences at the daycare center.
  • Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
  • Streamlined daycare operations through effective scheduling, staff management, and budget control.
  • Reviewed and updated emergency preparedness procedures regularly to maintain a safe environment for children and staff members.
  • Implemented continuous improvement initiatives based on feedback from parents, staff members, licensing agencies, or external consultants.
  • Recruited, selected and retained quality administrators, teachers and support staff.
  • Increased parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Mentored and trained staff members to provide consistent high-quality care for all children.
  • Maintained a clean, organized, and welcoming environment for children to feel comfortable exploring their surroundings.
  • Established partnerships with local schools to facilitate smooth transitions for children entering kindergarten.
  • Evaluated and adjusted curriculum to meet the diverse needs of individual children, promoting inclusivity and equal opportunities for learning.
  • Facilitated conflict resolution between parents or staff when necessary to maintain a harmonious atmosphere within the daycare center.
  • Managed, observed and evaluated lead teachers, teacher assistants and kitchen staff.

Education

Associate Of Applied Science - Early Childhood Development And Education

Columbus State Community College
Columbus, OH
12.2023

Skills

  • Verbal and written communication
  • Relationship Building
  • Continuous Improvement
  • Schedule Coordination
  • Issue Resolution
  • Group and individual instruction
  • Motivational Skills
  • Employee Development
  • Performance monitoring
  • Health and safety procedures
  • Recreational Activity Planning
  • Influencing skills
  • Production Management
  • Complaint Handling
  • Classroom Management
  • Operations Management
  • Staff Management
  • Meeting facilitation
  • Lesson Planning
  • Child Development
  • Production tracking
  • Payroll Administration
  • Inventory Control

Certification

  • TRAINING CERTIFICATION PROGRAMME, UNDERSTANDING THE LW VISION Part 1, 02/25/20, 10:08:00 pm, 32mins 52secs, Pastor Joy
  • TRAINING COURSE FOR UNDERSTANDING THE LOVEWORLD VISION (PART 1), United States of America (USA)

Languages

Swahili
Native or Bilingual

Timeline

Group Leader

Bath And Body Works, Limited Brands
07.2014 - Current

Daycare Director

Nikou Learning Center
03.2003 - 07.2014

Associate Of Applied Science - Early Childhood Development And Education

Columbus State Community College
Jacqueline Terrell