Jacqueline Thetford
Nacogdoches,TX
Summary
As a seasoned Peer Counselor and Educator, I am well-versed in employing a variety of methods to provide effective learning experiences for students. My focus is on unlocking individual potential and fostering an environment conducive to learning and student success. As an Assistant Manager and Team Leader, I have a demonstrated track record in leadership, planning, and problem-solving. I excel in collaborating with my team to achieve challenging goals, motivate staff, and manage resources efficiently. I possess a systematic approach to ensuring all operational needs are met.
Overview
5
5
years of professional experience
Work History
Peer Educator
Texas Department of Criminal Justice (Henley ISF)
Dayton, TX
10.2023 - 02.2024
- Educate Peers on:
- Implemented strategies resulting in positive modifications to the Cycles of Addiction within the addiction treatment program.
- Developed effective strategies for anger management.
- Enhanced work-life balance for peers by promoting a healthy lifestyle and providing resources for stress management.
- Developed effective parenting strategies to enhance child's growth and development.
- Enhanced job search effectiveness, optimized resume presentation, and maximized visibility for candidates
- Streamlined expense tracking systems to ensure accurate financial records and facilitate informed financial planning
Shift Lead
Fontas Pizza
Greeley, CO
02.2020 - 10.2023
- Provided exceptional customer service by effectively resolving inquiries and issues.
- Managed workload distribution among team members
- Maintained a high level of integrity and professionalism in all cash handling responsibilities
- Streamlined shift supervision processes to enhance productivity and maintain strict compliance with company policies.
- Utilized extensive knowledge of mixology and customer service to create enjoyable experiences
- Demonstrated multitasking abilities by efficiently managing multiple tables and providing prompt service to all customers.
- Prepared meals efficiently and accurately as a Short Order Cook.
- Ensured adherence to food safety guidelines while working as a Prep Cook
- Streamlined the process for opening and closing
- Specialized in take out and delivery services
- Spearheaded employee training and safety initiatives to ensure compliance with industry regulations.
- Implemented effective task delegation strategies to optimize work processes and streamline operations.
- Ensured smooth operations during shifts
Assistant
JunkSmugglers
Greeley, CO
12.2019 - 02.2022
- Managed job acquisition process
- Provided exceptional customer service, ensuring high satisfaction levels and repeat business.
- Streamlined orders and deliveries for tools and machines.
- Ensured efficient completion of job duties
- Performed various tasks as a General Laborer including loading and unloading materials, operating machinery, and maintaining cleanliness of work area.
- Streamlined material ordering process, optimizing efficiency and cutting expenses.
- Created and implemented contracts
- Upgraded and optimized inventory management processes resulting in reduced time to count
- Enhanced payment processing efficiency
Assembler, Assistant Receiving Clerk
AppleOne / Burris Optics
Greeley, CO
02.2021 - 08.2021
- Streamlined product assembly process for gun scopes
- Sorted and dispensed mail efficiently.
- Implemented effective cleaning procedures resulting in well-maintained and organized spaces.
- Record production data such as number of units produced, rejected items.
- Position parts in jigs or fixtures for fastening with bolts, screws, rivets, or other fasteners.
- Collaborate with team members to optimize workflow processes within the department.
- Assemble components according to specifications using hand tools, power tools, and other equipment.
- Monitor stock levels of raw materials needed for upcoming production runs.
- Inspect finished products for defects and conformance to customer requirements.
- Align components for proper fit and adjust as necessary during the assembly process.
- Maintain accurate inventory records of all materials used in the manufacturing process.
- Sorted and placed materials or items on racks, shelves or in bins according to predetermined sequence.
- Completed work orders within designated deadlines.
- Prepared finished products for shipping or storage.
Store Setup Personelle
AppleOne / At Home Store
Loveland, CO
01.2021 - 01.2021
- Successfully established a newly acquired department store, ensuring well-organized displays and efficiently stocked shelves.
- Collaborated with team members to complete projects in a timely manner.
- Provide input on improving productivity through better setup techniques.
- Maintained a safe working environment by following safety protocols at all times.
- Exceeded on-time delivery targets for store set-up project.
- Used hand trucks to unload, load and transport items.
Assistant Supervisor
Qvest Sanitation
Greeley, Colorado
07.2019 - 01.2020
- Operated pallet jack equipment efficiently and accurately to transport goods throughout the facility.
- Simplified and streamlined material procurement to minimize delays
- Maintained accurate records of received goods, ensuring correct inventory levels.
- Implemented effective inventory management techniques resulting in improved operational efficiency and reduced costs.
- Enhanced efficiency through effective execution of opening and closing protocols.
- Effectively managed task delegation to maximize productivity.
- Oversaw the evaluation and documentation of disciplinary matters
- Educated colleagues about workplace hazards through safety meeting presentations.
- Managed distribution of Personal Protective Equipment
- Shift Documentation
- Quality Assurance Escort and Documentation
Education
Some College (No Degree) - General Studies
Central Texas College
Gatesville, TXSome College (No Degree) - Business Administration And Management
University of Arizona Global Campus
ChandlerSkills
- Word
- Power Point
- Progress Reporting
- Process Improvement
- Policy Enforcement
- Customer Engagement
- Schedule Management
- Operational Efficiency
- Rapport Building
- Group Session Facilitation
- Employee Supervision
- Scheduling Coordination
- Operational planning
- Staff Training and Development
Timeline
Peer Educator
Texas Department of Criminal Justice (Henley ISF)
10.2023 - 02.2024
Assembler, Assistant Receiving Clerk
AppleOne / Burris Optics
02.2021 - 08.2021
Store Setup Personelle
AppleOne / At Home Store
01.2021 - 01.2021
Shift Lead
Fontas Pizza
02.2020 - 10.2023
Assistant
JunkSmugglers
12.2019 - 02.2022
Assistant Supervisor
Qvest Sanitation
07.2019 - 01.2020
Some College (No Degree) - General Studies
Central Texas College
Some College (No Degree) - Business Administration And Management
University of Arizona Global Campus