Jacqueline Thorpe
Washington,DC
Summary
Vigilant, versatile Professional with years of hands-on experience in multiple industries assisting and promoting public safety. Hard working professional supporting employee improvement and development in a fast-paced, diverse workforce environments. With the willingness to learn new procedures and policies. While leveraging excellence listening and service skills in emergency response and evaluation situations.
Overview
8
8
years of professional experience
Work History
Safety & Security
Luminis Health Doctors Community Medical Center
01.2022 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Communicated with security team and building supervisors using two-way radios, ascom phones, and other technological devices.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Coordinated with local law enforcement agencies regarding investigations
- Assist medical staff in restraining patients for patient, staff, and visitor safety
Staffing Coordinator
Communicare
03.2021 - 08.2022
- Collaborated with manager to determine department's short and long-term hiring needs.
- Verified payroll for 124 employees, vacation and sick time hours to support accounting processes.
- Completed human resource operational requirements by scheduling and assigning employees to meet facility needs.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Facilitated morning staff meetings with leadership.
Public Safety Officer
Medstar Washington Hospital Center
01.2019 - 09.2020
- Secured crime scenes, gathered evidence; questioned witnesses until local law enforcement arrived.
- Answered emergency calls to assist hospital staff.
- Recorded facts to prepare reports documenting incidents and activities.
- Managed conflict resolutions with visitors, patients, and staff to encourage professional relationships and promote respect.
- Maintained updated and detailed records of calls in physical and electronic database.
- Responded to multitudinous calls per day to execute service or requests for emergency and routine assistance.
- Leveraged two-way radio or telephone to dispatch security officers.
- Conducted interior and exterior patrols of facility looking of unwonted activity.
Special Police Officer
Securemedy Incorporated
06.2015 - 01.2019
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Responded to emergency calls to provide assistance to citizens in need.
- Recorded facts to prepare reports documenting incidents and activities.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Assisted local Law Enforcement Agencies with investigations, CCTV footage; report logs.
- Conducted Arrests, following through report writing procedures at local precincts.
Education
Associate of Applied Science - Corrections Administration
Anne Arundel Community College
Arnold, MD06.2025
Some College (No Degree) - Medical Assisting
Everest Institute
Silver Spring, MD09.2012
High School Diploma -
Suitland High School
Forestville, MD05.2007
Skills
- Works well under pressure
- Accurate and detailed
- Self-Defense Techniques
- Flexible
- Ethical Standards of Conduct
- Safety standards and protocols
- Teamwork and Collaboration
- Workflow planning
- CCTV Monitoring
- Report Writing
- Conflict Resolution Skills
- Firearms Training
References
References Available upon request
Additional Information
- American Red Cross BLS/AED/Child/Adult CPR Certified
- Maryland Guard Card 2022
- Special Police Officer license, Washington D.C, May 2015
Timeline
Safety & Security
Luminis Health Doctors Community Medical Center
01.2022 - Current
Staffing Coordinator
Communicare
03.2021 - 08.2022
Public Safety Officer
Medstar Washington Hospital Center
01.2019 - 09.2020
Special Police Officer
Securemedy Incorporated
06.2015 - 01.2019
Associate of Applied Science - Corrections Administration
Anne Arundel Community College
Some College (No Degree) - Medical Assisting
Everest Institute
High School Diploma -
Suitland High School
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