Jacqueline Tillman-Turner
Administrator
Macclenny,FL
Summary
Knowledgeable Administrative Manager uses operational experience to inform strategic guidance. Coordinates ideal organizational outcomes by analyzing existing processes and developing tangible system improvements. Driven problem solver handles multiple tasks and projects simultaneously. Focused with experience providing top-notch clerical support and operational assistance to meet staff needs. Capable and highly organized when coordinating documents, supplies and project resources. Clear communicator and self-motivated worker with decisive nature necessary to manage independent work. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
Work History
Administrative Manager
Dallis Transports
04.2020 - 11.2024
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
Semi Truck Driver
Barr-Nunn Transportation Inc.
12.2016 - 04.2020
- Improved on-time deliveries by efficiently planning and executing optimal driving routes.
- Supported dispatchers by providing real-time updates on delivery progress, allowing for adjustments to schedules as needed.
- Maintained compliance with federal regulations by accurately logging hours of service, rest breaks, and mileage in electronic logbooks.
- Increased fuel efficiency by implementing eco-friendly driving techniques such as coasting, proper gear usage, and minimizing idling time.
- Promoted a positive company image by presenting a professional appearance and demeanor when interacting with customers or other drivers during stops or layovers.
Store Manager
Cricket Wireless
09.2013 - 09.2015
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Office Manager
Center For Behavioral Change
07.2008 - 07.2012
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Skills
- Office Administration
- Organization and Multitasking
- Office Management
- Staff Management
Timeline
Administrative Manager
Dallis Transports
04.2020 - 11.2024
Semi Truck Driver
Barr-Nunn Transportation Inc.
12.2016 - 04.2020
Store Manager
Cricket Wireless
09.2013 - 09.2015
Office Manager
Center For Behavioral Change
07.2008 - 07.2012
High School Diploma -
Southern High School
AAS. Medical Office Assistant -
Horizon Caree College
Certification As A Medical Technician/ Office Administrator -
United States Army
Certification
- Home Health Aide (HHA) Certification
- CPR/AED Certification
- [Florida) Driver's License
- First Aid Certification
- Certified Medical Assistant (CMA)
- Certified Nursing Assistant (CNA)
- Advanced Cardiac Life Support Certification (ACLS)
Accomplishments
- Supervised team of 10 staff members.
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balancePersonal development programsHealthcare benefitsPaid time offPaid sick leaveCompany CultureFlexible work hoursTeam Building / Company RetreatsEducation
AAS. Medical Office Assistant -
Horizon Caree College
Merrillville, INCertification As A Medical Technician/ Office Administrator -
United States Army
Fort Sam HustonHigh School Diploma -
Southern High School
Durham, NCWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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