Jacqueline Torres
Ontario,CA
Summary
Dedicated office support professional with proven track record of providing exceptional administrative, organizational, and customer service support. Skilled in database and spreadsheet programs, calendar management, invoice processor, and filing systems. Excellent communicator with the ability to build and maintain relationships with clients, customers and colleagues.
Overview
4
4
years of professional experience
Work History
Patient Scheduling Coordinator
Arrowhead Orthopaedics
03.2024 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Used All Scripts and ECW to schedule patients.
- Managed high call volumes while maintaining exceptional accuracy in appointment scheduling.
- Worked closely with other departments to resolve complex scheduling conflicts or accommodate special requests from patients or physicians.
Assistant Manager
P&A Forklift Service
04.2022 - 02.2024
- Compiled and entered data into various databases to ensure accuracy and completeness.
- Monitored compliance with accounting standards, laws, regulations, and tax requirements.
- Provided administrative support to executive team with excellent attention to detail.
- Provided customer service support to vendors and customers via phone or email.
Accounting Assistant
LERETA LLC
02.2021 - 03.2022
- Maintain files and filing, keeping sensitive information confidential.
- Developed and maintained reports and spreadsheets to track data entry process.
- Scanning heavy amounts of checks daily with huge attention to detail.
- Prepared accurate financial reports for internal use by management team.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale, CASkills
- Strong Problem Solving
- Professional and mature
- Invoice Processing
- Statistical Analysis
- Team work
- Project Scheduling
- Office Administration
Languages
Spanish
Native or Bilingual
Timeline
Patient Scheduling Coordinator
Arrowhead Orthopaedics
03.2024 - Current
Assistant Manager
P&A Forklift Service
04.2022 - 02.2024
Accounting Assistant
LERETA LLC
02.2021 - 03.2022
High School Diploma -
Eleanor Roosevelt High School