Summary
Overview
Work History
Education
Skills
Accomplishments
Quote
Work Availability
Software
Interests
Timeline
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Jacqueline Traut

Jacqueline Traut

Kissimmee,FL

Summary

Accomplished Regional Vice President at Intellident/Coast Dental, adept in operations management and strategic decision-making. Leveraged staff leadership and process improvements to enhance organizational effectiveness, significantly boosting regional performance. Skilled in fostering stakeholder relationships and driving revenue growth, demonstrating a profound impact on operational excellence and team development.

Overview

15
15
years of professional experience

Work History

Regional Vice President

Intellident/Coast Dental
09.2023 - Current
  • Coordinated with other regional managers to share best practices, streamline processes, and improve overall organizational effectiveness.
  • Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
  • Enhanced customer satisfaction through effective communication and problem-solving strategies.
  • Traveled to over Number locations per week to manage each store and perform reviews of individual managers and employees.
  • Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
  • Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
  • Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Analyzed performance metrics to identify areas for improvement and implement necessary changes.
  • Enforced compliance with local, state and federal regulations and company standards.
  • Devised strategic plans focused on long-term growth while addressing immediate operational challenges.
  • Developed strong relationships with key stakeholders, ensuring continued business success.
  • Maintained high safety standards throughout the region, minimizing accidents and incidents.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Established performance goals for each department, monitoring progress towards objectives on a regular basis.
  • Enhanced regional branch performance by implementing proven management processes to increase revenue.
  • Championed change management efforts related to new systems implementation or organizational restructuring endeavors.
  • Collaborated with cross-functional teams to align operations with corporate objectives.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Regional Field Operations Manager

Affordable Dentures & Implants
04.2021 - 09.2023
  • Spearheaded safety initiatives, resulting in reduced workplace accidents and promoting a culture of safety awareness among staff members.
  • Oversaw the successful implementation of new technology systems, streamlining communication channels within the organization.
  • Optimized inventory management to ensure adequate product availability while minimizing overhead expenses.
  • Increased employee retention rates through targeted recruitment efforts and comprehensive onboarding programs.
  • Implemented performance metrics, enabling data-driven decision-making and timely adjustments to strategies as needed.
  • Developed strong relationships with key stakeholders, fostering a collaborative environment for problem-solving and continuous improvement.
  • Conducted regular audits of field operations, identifying areas for improvement and initiating corrective actions accordingly.
  • Maintained full compliance with company policies and federal regulations, ensuring a safe and legally compliant work environment for all employees.
  • Improved overall regional performance by implementing effective operational strategies and streamlining processes.
  • Encouraged open communication across teams by establishing regular meetings to discuss progress, challenges, and successes.
  • Evaluated staffing needs to allocate resources effectively, ensuring all locations were appropriately staffed during peak periods.
  • Boosted customer satisfaction rates, addressing concerns promptly and effectively resolving issues.
  • Collaborated closely with other Regional Field Operations Managers to share best practices for the benefit of the entire organization.
  • Streamlined reporting processes to provide timely updates on regional performance metrics for senior leadership review.
  • Enhanced team collaboration for increased efficiency by providing regular training and development opportunities.
  • Monitored team performance to assess training requirements and areas in need of improvement.

Regional Director of Operations

Dental Care of America
02.2018 - 04.2021
  • Standardized operational procedures across all regional locations to ensure consistency in quality and performance.
  • Ensured successful project completion by establishing clear objectives, milestones, and communication channels.
  • Developed strong partnerships with key clients to expand business opportunities and drive revenue growth.
  • Collaborated with other Regional Directors to share best practices, align strategies, and foster a spirit of teamwork across the organization.
  • Enhanced employee satisfaction with targeted training programs and professional development opportunities.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Reduced expenditures for the region through cost analysis and effective budget management.
  • Set team and individual KPIs and provided regular, actionable feedback.
  • Led cross-functional teams to achieve company-wide goals and initiatives within the region.
  • Refined safety protocols at each location to minimize risk exposure for both employees'' well-being as well as company liability.
  • Maintained compliance with industry regulations by staying up-to-date on best practices and implementing necessary changes in a timely manner.
  • Coordinated regional marketing efforts to increase brand visibility and attract new customers within the targeted geographical area.
  • Implemented process improvements that increased productivity while maintaining high levels of service quality.
  • Increased operational efficiency by streamlining processes and implementing innovative solutions.
  • Managed financial performance of regional operations, including P&L responsibility, revenue generation, and expense control.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Analyzed customer feedback and identified areas for improvement to drive business success.

Regional Manager

Dental Care Alliance
08.2017 - 02.2019
  • Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
  • Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
  • Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Established and maintained operational standards for Number locations.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
  • Developed and executed successful business plans that resulted in improved market share and profitability within the region.
  • Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
  • Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
  • Developed vendor network of contacts to drive down costs and increase revenues.
  • Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
  • Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
  • Identified above-average stores for acquisition of under-performing stores, and implemented change management and network restructuring strategies.
  • Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
  • Facilitated seamless integration of new acquisitions into existing operations while maintaining positive company culture and high levels of morale among employees.

Regional Practice Advisor

First Pacific Corporation
Salem, OR
09.2013 - 10.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Dental Operations Manager

Healthnet Community Health Center
Indianapolis, IN
08.2009 - 10.2017
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Strengthened communication skills through regular interactions with others.
  • Worked well in a team setting, providing support and guidance.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.

Education

Diploma - All Required

Beech Grove Sr High School
Beech Grove, IN
06.1991

Skills

  • Staff Leadership
  • Strategic Decision-Making
  • Operational planning
  • Operations Management
  • Process Improvements

Accomplishments

Dale Benson Visionary Leadership Award

Award Most Improved EBITDA

Award Highest 5 star Google reviews

Quote

Even if you are on the right track, you’ll get run over if you just sit there.
Will Rodgers

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft office

Eaglesoft

Dentrix

Practiceworks

Interests

Reading

Beach girl sometimes

Pool girl most of the time

Timeline

Regional Vice President

Intellident/Coast Dental
09.2023 - Current

Regional Field Operations Manager

Affordable Dentures & Implants
04.2021 - 09.2023

Regional Director of Operations

Dental Care of America
02.2018 - 04.2021

Regional Manager

Dental Care Alliance
08.2017 - 02.2019

Regional Practice Advisor

First Pacific Corporation
09.2013 - 10.2017

Dental Operations Manager

Healthnet Community Health Center
08.2009 - 10.2017

Diploma - All Required

Beech Grove Sr High School

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Jacqueline Traut