Jacqueline Tyler
Abilene,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Store Opener
McKay's Bakery
03.2022 - Current
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Researched issues to obtain appropriate answers to customer inquiries.
Overnight Stocker and Receiver
Chick-fil-A
02.2019 - 03.2022
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Unloaded pallets and deliveries and organized products in warehouse.
- Monitored and managed stock levels of goods to verify availability of products.
- Double-checked cargo inventories and documentation for accuracy.
- Greeted customers entering store and responded promptly to customer needs.
- Greeted customers entering store and responded promptly to customer needs.
- Maintained effective team member communication.
- Built relationships with customers to encourage repeat business.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Consistently lifted materials weighing as much as 50+lbs. pounds.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Upsold additional products and services to customers, increasing revenue.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Trained and assisted new kitchen staff members.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed orders from head chef to establish productive and timely preparation of meals.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
- Followed corporate procedures to maintain company and customer data confidentiality.
Store Opener
Papa Murphy's Take And Bake Pizza
07.2018 - 03.2019
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Trained team members in successful strategies to meet operational and sales targets.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Trained newly hired sales team in upselling techniques.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Examined incoming inventory, merchandised shelves and prevented shrinkage.
- Mentored new sales associates to contribute to store's positive culture.
- Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
- Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
- Researched issues to obtain appropriate answers to customer inquiries.
Education
GED -
Panther Creek CISD
Coleman, TXSkills
- Organize Inventory
- Reporting and Performance Analysis
- Store Operations
- Analyzing Profitability
- POS Terminal Operation
- Health and Safety Procedures
- Staff Coaching and Training
Timeline
Store Opener
McKay's Bakery
03.2022 - Current
Overnight Stocker and Receiver
Chick-fil-A
02.2019 - 03.2022
Store Opener
Papa Murphy's Take And Bake Pizza
07.2018 - 03.2019
GED -
Panther Creek CISD