Jacqueline Umbra RN, BSN
Cary,NC
Summary
Compassionate and experienced Registered Nurse with a background in ICU, Emergency Response Team, IV Team, and end-of-life care, seeking a Nurse Case Manager position at the U.S. Department of Veterans Affairs. Skilled in patient assessment, care coordination, and interdisciplinary collaboration with a strong commitment to serving veterans with dignity, respect, and excellence. Recognized for delivering patient-centered care, advocating for families, and ensuring smooth transitions across the continuum of care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Nurse, Intensive Care Unit
AMN Healthcare
01.2008 - 09.2008
- Travel Nurse (Washington Hospital Center)
- Delivered complex critical care to patients with life-threatening conditions
- Coordinated care plans with physicians, social workers, and allied health professionals to optimize outcomes.
- Supported families during difficult transitions, including hospice referrals and palliative care discussions.
- Educated patients and families on disease processes, medications, and care plans to improve understanding and compliance.
- Maintained accurate documentation and ensured compliance with regulatory standards.
Registered Nurse, Intensive Care Unit
Emory Crawford Long Hospital
01.2006 - 01.2008
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Registered Nurse, Intensive Care Unit
Lankenau Hospital, Main Line Health System
01.2003 - 01.2006
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Registered Nurse, Intensive Care Unit
Geisinger Hospital
06.2000 - 04.2005
- Managed patients recovering from medical or surgical procedures.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
Education
Bachelor of Science - Nursing
Wilkes-University
Wilkes-Barre, PA01-2000
Skills
- Case Management & Care Coordination
- Patient & Family Advocacy
- Discharge Planning & Continuity of Care
- End-of-Life & Hospice Care
- Interdisciplinary Collaboration
- Crisis Intervention & Emotional Support
- Clinical Documentation
- Strong Communication & Cultural Sensitivity
- ECG & Hemodynamic monitoring
- Advanced life support
- Organ donor procedures
- Respiratory maintenance
- Compassionate care
Accomplishments
2006- Featured in ICU Newsletter for dedication and compassion by Nurse Manager Pam Cosper RN MSN
2004- Honored by Gift of Life for outstanding care and compassion.
2003-President of Lankenaue Hospital received letter from Dr. Livornese, Jr.,M.D.,F.A.C.P. commenting on compassionate care of his aunt.
2002-Commended by patient representative (Patricia Wetterau) as excellent caregiver who helped alleviate family's fears and concerns.
2001-Featured in local newspaper for providing exceptional nursing care to a patient's father while in the ICU.
Affiliations
American Nurses Association (ANA)
Certification
Registered Nurse (RN), State of NC – License #284732
Timeline
Registered Nurse, Intensive Care Unit
AMN Healthcare
01.2008 - 09.2008
Registered Nurse, Intensive Care Unit
Emory Crawford Long Hospital
01.2006 - 01.2008
Registered Nurse, Intensive Care Unit
Lankenau Hospital, Main Line Health System
01.2003 - 01.2006
Registered Nurse, Intensive Care Unit
Geisinger Hospital
06.2000 - 04.2005
Bachelor of Science - Nursing
Wilkes-University
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