Hi, I’m
Jacqueline Usher
Redwood Shores,CA
Summary
A hard-working individual with proven skills in sales, promoting products, and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable, and experienced in setting up displays, restocking shelves, and supporting in-store customers with knowledgeable assistance. Skilled in working under pressure and adapting to new situations and challenges.
Overview
7
years of professional experience
Work History
Balsam Hill Burlingame , CA
Sales Associate
10.2023 - Current
Job overview
- Developed and implemented sales plans to achieve desired results.
- Collaborated closely with marketing teams to develop promotional materials that drove product interest among target audiences.
- Delivered quality customer service while cultivating client satisfaction and loyalty
- Engaged customers and trained sales associates using strong knowledge of products and promotions.Supported current promotions and initiatives to enhance customer experience, increase customer loyalty, and impact sales.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Total Wine & MoreSan Mateo, CA
Service Team Member
04.2023 - 10.2023
Job overview
- Built relationships with customers to encourage repeat business.
- Sold various products by explaining unique features and educating customers on the products.
- Developed trusting relationships with customers by making personal connections.
- Helped customers find specific products, answered questions, and offered product advice.
- Created promotional materials for events such as wine tastings and dinners, and led those events.
- Maintained current knowledge of all available wines, spirits, vintages, varieties, and pricing.
- Participated in weekly team meetings to discuss sales goals and strategies.
Sandpiper Elementary SchoolRedwood City, CA
Program Leader
08.2016 - 03.2022
Job overview
- Planned, organized, and conducted recreation enrichment activities for youth
- Collaborated with fellow faculty, parents and children to create best learning environment possible
- Maintained and cared for equipment; prepared activity calendars, bulletin boards, lesson plans, and/or coaching strategies to help advertise and place activities effectively
- Provided instructional, management, and assessment strategies to meet needs of 40+ 5-12 year olds.
Red Morton Community CenterRedwood City, CA
Camp Leader
06.2016 - 08.2019
Job overview
- Coordinated with departments across company, including marketing and project management, in developing new ideas, initiatives, products, and services
- Lead a variety of recreation activities including arts and crafts, arranging games, sports, drama, social recreation, and music/singing activities
- Direct, manage, promoting, coordinate, and staffing special events.
Education
San Jose State University
Bachelor of Arts from Communications
University Overview
- Courses: Contemporary PR, Businesses and Professional Speaking, Organizational Communication, Global media literacy, Integrated marketing communications, Campaign Management
College of San MateoSan Mateo, CA
Associate of Arts from Communications
University Overview
- Courses: Associate in Arts-Transfer, Group Problem solving, Leadership communication, Media analysis, Communication and community engagement
Skills
- Digital and Social Media Marketing (LinkedIn, Facebook, Twitter, Instagram)
- Strong communication skills
- Media Relations
- Sales Expertise
- Customer Relations
- Interpersonal and Written Communication
- Product management
- Public Speaking
- Analytical Thinker
Websites
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate
Balsam Hill
10.2023 - Current
Service Team Member
Total Wine & More
04.2023 - 10.2023
Program Leader
Sandpiper Elementary School
08.2016 - 03.2022
Camp Leader
Red Morton Community Center
06.2016 - 08.2019
San Jose State University
Bachelor of Arts from Communications
College of San Mateo
Associate of Arts from Communications