Jacqueline Valdez
Austin,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
21
21
years of professional experience
Work History
Cashier Manager
Taco Shack
06.2021 - 12.2023
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
Manager on Duty
Amaya's Taco Village
12.2002 - 12.2012
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
Education
GED -
Johnston High Scool
Austin, TX07.1992
Skills
- Schedule Maintenance
- POS System Troubleshooting
- Till Counting
- Store Opening and Closing
Languages
Spanish
Native or Bilingual
Timeline
Cashier Manager
Taco Shack
06.2021 - 12.2023
Manager on Duty
Amaya's Taco Village
12.2002 - 12.2012
GED -
Johnston High Scool
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