Jacqueline Vandergast
Bristol,PA
Summary
Dedicated and versatile healthcare professional with extensive experience as a medical assistant. Known for exceptional organizational skills, attention to detail, and the ability to coordinate complex workflows in fast-paced medical environments. Recently earned a Bachelor’s degree, bringing enhanced analytical, communication, and project-focused skills. Proficient in managing administrative operations, supporting cross-functional teams, and improving efficiency through structured processes. Seeking to transition into an administrative role where strong coordination abilities, problem-solving skills, and a service-oriented mindset can contribute to organizational success.
Overview
8
8
years of professional experience
Work History
Lead Medical Assistant
Alliance Cancer Specialists
Langhorne, Pennsylvania
10.2025 - Current
- Assisted physicians with clinical tasks, including vital sign measurement and medication administration.
- Collaborated with healthcare team members to ensure optimal patient care.
- Supervised and trained a team of medical assistants to enhance performance.
- Managed front office operations, scheduling patient appointments and maintaining records.
- Responded promptly to emergency situations within healthcare facility.
- Managed scheduling and calendar coordination for executives and team members.
- Supported office events by planning logistics and managing supplies.
Patient Registrar-Per diem
Lower Bucks Hospital
Bristol, PA
09.2024 - Current
- Registered patients and collected necessary identification and insurance information.
- Ensured accurate entry of patient data into electronic health record systems.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Assisted patients in completing forms and navigating the registration process.
- Communicated with patients regarding registration procedures and healthcare services.
- Trained new employees on proper use of registration systems and processes.
Clerical Assistant
Department Of Labor And Industry
Bristol, Pennsylvania
04.2024 - 09.2025
- Processed forms and applications following departmental protocols and guidelines.
- Utilized office software to create documents, spreadsheets, and presentations effectively.
- Assisted with filing documents and maintaining records.
- Assisted with special projects as needed by management team.
- Performed data entry tasks with accuracy and speed.
- Created reports and other types of documentation, which often contained sensitive and confidential data.
Community Health Worker
St. Mary Medical Center-Langhorne Physician Services
Langhorne, PA
04.2022 - 04.2024
- Conducted assessments to identify patient needs and resources available.
- Assisted in coordinating community outreach events for health awareness.
- Engaged with local organizations to strengthen community health partnerships.
- Documented patient interactions and maintained accurate health records.
- Maintained accurate records of patient data in a secure electronic database.
- Provided case management services including crisis intervention, advocacy, and support for individuals experiencing homelessness or poverty.
- Handled research and administrative tasks to support community outreach and program initiatives.
- Maintained organized records to ensure easy retrieval of information.
- Reviewed documents for completeness and resolved discrepancies promptly.
- Entered data accurately into company databases and management systems.
Medical Assistant Instructor
Pennco Tech
Bristol, Pennsylvania
04.2022 - 07.2023
- Developed curriculum for medical assistant training programs at Pennco Tech.
- Instructed students on clinical procedures and patient care techniques.
- Evaluated student performance through assessments and practical demonstrations.
- Mentored students to prepare them for certification exams and careers.
- Delivered education in line with governmental, accreditation and institutional policies and procedures.
- Conducted lectures on health care related topics including ethics and legal issues.
- Created a safe learning environment for medical assistants to practice clinical skills in a simulated setting.
Surgical Coordinator
St. Mary Medical Center-Langhorne Physician Services
Langhorne, Pennsylvania
04.2020 - 04.2020
- Coordinated surgical schedules for multiple physicians and departments.
- Managed patient intake and documentation for surgical procedures.
- Maintained accurate records of surgical cases and patient histories.
- Facilitated insurance verification and authorizations for surgical procedures.
- Managed scheduling of multiple surgeries on a daily basis, coordinating availability of surgeons and anesthesiologists.
- Provided administrative support to surgeons, nurses and other medical staff in the operating room.
Medical Assistant
St. Mary Medical Center-Langhorne Physician Services
Langhorne, Pennsylvania
07.2017 - 04.2020
- Assisted physicians with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Reviewed patient requests for prior authorization to ensure compliance.
- Analyzed insurance policies to facilitate approval processes efficiently.
- Processed complex prior authorization requests using electronic systems.
- Managed patient scheduling and appointment coordination efficiently.
- Conducted routine laboratory tests and processed specimens promptly.
- Trained new staff on office procedures and patient interaction techniques skillfully.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Education
Bachelor of Arts - General Studies
Southern New Hampshire University
Hooksett, NH05-2025
Skills
- Effective communication
- Administrative support
- Data entry accuracy
- Team collaboration
- Meeting documentation
- Multi-tasker
- Calendar management
- Workers' compensation expertise
- Insurance eligibility verification
- PC proficiency
- Microsoft Outlook and Excel
- Administrative enhancement
- Workflow planning
- Adaptability to change
- Attention to detail
- Time management
- Referral and prior authorization processes
- EHR proficiency
Timeline
Lead Medical Assistant
Alliance Cancer Specialists
10.2025 - Current
Patient Registrar-Per diem
Lower Bucks Hospital
09.2024 - Current
Clerical Assistant
Department Of Labor And Industry
04.2024 - 09.2025
Community Health Worker
St. Mary Medical Center-Langhorne Physician Services
04.2022 - 04.2024
Medical Assistant Instructor
Pennco Tech
04.2022 - 07.2023
Surgical Coordinator
St. Mary Medical Center-Langhorne Physician Services
04.2020 - 04.2020
Medical Assistant
St. Mary Medical Center-Langhorne Physician Services
07.2017 - 04.2020
Bachelor of Arts - General Studies
Southern New Hampshire University