Jacqueline Van Doleweerd

Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.

• Served as the key point of contact for internal stakeholders and internal partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency for a Tax Department of 164 individuals.
• Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
• Continuously assessed the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.

• Supervised 15 operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Managed daily tax operations for optimal performance ensuring timely preparation and release of tax returns.
• Acted as Human Resources liaison for 70 employees.