Jacqueline Vasquez
Salinas,CA
Summary
Organized and dependable Police Services Technician with over 5 years of experience. Extensive knowledge of Police records and procedures, with an ability to handle several tasks simultaneously. Ready to apply and learn new skills as a Police Records Specialist with the Santa Clara Police Department.
Overview
10
10
years of professional experience
Work History
Police Services Technician
Salinas Police Department
01.2018 - Current
- Sort, file, copy and distribute crime reports, traffic reports, citations, petitions and other documents to appropriate personnel
- Type, proofread, record and file a wide variety of police records, reports and materials
- Operate teletype machine to enter, modify and retrieve data
- Operate the Police Department two-way radio channel
- Assist department personnel and the public in person and by telephone performing records checks, processing report requests and collecting revenue
- Assemble prosecution packets and Probation Department information packets
- Maintain effective working relationships with Patrol Officers, Sergeants, Commanders, Administrative Staff, outside organizations and general public to provide optimal service
Administrative Support Coordinator
Dept. Of Occupational Therapy, SJSU
08.2017 - 10.2017
- Oversaw the office reception area
- Answered and directed incoming phone calls to appropriate personnel
- Ordered and monitored parking permits, key, and facility service requests
- Managed student records in both paper and electronic formats as needed
- Monitored and directed incoming mail and prepared outgoing mail
- Assisted in the scheduling and hosting of informational sessions, orientations, and other related trainings
Student Assistant, Dean's Office
College Of Applied Sciences And Arts, SJSU
06.2015 - 08.2017
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments
- Interacted with staff and students by phone, email or in-person to provide information
- Organized meetings for Deans, Department Chairs, and Staff, and coordinated resources for use by all attendees
- Maintained a record filing system to improve office operations, document and data organization and management
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted
Student Intern
United States Secret Service
09.2016 - 05.2017
- Greeted office visitors and provided knowledgeable assistance
- Responded to inquiries from callers seeking information
- Provided clerical support to Agents and Staff by copying, faxing and filing documents
- Utilized computer database to process counterfeit currency
Program Specialist
Children's Discovery Museum
12.2013 - 05.2017
- Assessed programs and provided feedback to Program developers
- Facilitated and managed program spaces and activities
- Handled material preparation and maintenance
- Provided customer support by interacting with children and caregivers of all backgrounds
- Enhanced visitors' enjoyment and learning experiences
Education
Master of Science - Management
Faulkner University
Montgomery, AL08.2023
Bachelor of Science - Justice Studies
San Jose State University
San Jose, CA05.2017
Skills
- Proficient in Microsoft Office and Excel
- Police Department Procedures
- Data Entry and Database Software
- Multi-Line Telephone Skills
- Organization and Time Management
- Handling Confidential Materials
- Records Management Systems
- Background Checks
Timeline
Police Services Technician
Salinas Police Department
01.2018 - Current
Administrative Support Coordinator
Dept. Of Occupational Therapy, SJSU
08.2017 - 10.2017
Student Intern
United States Secret Service
09.2016 - 05.2017
Student Assistant, Dean's Office
College Of Applied Sciences And Arts, SJSU
06.2015 - 08.2017
Program Specialist
Children's Discovery Museum
12.2013 - 05.2017
Master of Science - Management
Faulkner University
Bachelor of Science - Justice Studies
San Jose State University