Jacqueline Vega Delgado

Accompanied patient during 44 days hospitalization for small bowel obstruction. Provided Post hospital Home health care 24 hours seven days a week for two months. Taking and recording vitals Q4. Prepping all meals, and administering medications. Keeping records of patient's reaction to foods and medications, also weighing patient weekly and keeping records of patient's weight gain after patient resumed oral diet.

Took care of five months old with severe Acid Reflux 24 hours a day seven days a week for five months until the patient did not have any more regurgitation and was tolerating formula and pureed foods.

Administered physical therapy to stroke patients from Jackson Hospital that volunteered for a newly patented research/experimental program using a head piece that administered an electro magnetic stimulation to the patient's brain while performing different physical therapy increasing the tasks and levels of physical activity as patients were evaluated by the Jackson Hospital/Physical therapy Dept.

The therapy for each patient ranged from two to three months for a certificate of completion from the program.

The stroke patients showed a significant improvement in they're range of mobility from week to week.

• Provided exceptional customer service by addressing client concerns professionally and courteously, contributing to a welcoming atmosphere.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors alike.
• Managed multiple tasks and met time-sensitive deadlines.
• Answered central telephone system and directed calls accordingly.
• Greeted numerous visitors, vendors and interview candidates.
• Maintained strict confidentiality of sensitive information while processing documents and managing files, preserving the integrity of company data.
• Communicated with individuals entering building to boost security, assist visitors and keep visitor log.
• Improved communication within the company by promptly distributing incoming mail and messages to appropriate personnel.
• Answered phone promptly and directed incoming calls to correct offices.
• Responded to inquiries from callers seeking information.
• Corresponded with clients through email, telephone, or postal mail.
• Kept reception area clean and neat to give visitors positive first impression.
• Maintained confidentiality of information regarding clients and company.
• Maintained visitor log for entering and leaving facility for security purposes.
• Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
• Organized, maintained and updated information in computer databases.
• Routed incoming mail and messages to relevant personnel without delay.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
• Operated multi-line telephone system to answer and direct high volume of calls.
• Prepared, collected and distributed outgoing and incoming mail and packages.

• Assisted patients with daily living activities, resulting in a higher quality of life.
• Managed medical emergencies effectively, applying CPR and first aid skills when necessary to ensure patient safety.
• Contributed to hospice patients'' comfort during end-of-life care through empathetic support and symptom management.
• Enhanced patient well-being by providing compassionate and attentive care.
• Consistently monitored client''s vital signs, reporting any significant changes to medical professionals promptly for appropriate intervention.
• Maintained a safe and clean home environment for patients, reducing fall risks and promoting overall health.
• Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
• Performed light housekeeping duties to maintain a clean living space for clients, contributing to their overall wellness.
• Administered medication as directed by physician.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Followed nutritional plans to prepare optimal meals.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Assisted with end-of-life care.
• Transported clients for medical and personal outings.
• Administered medications in accordance with doctor's instructions.
• Scheduled and coordinated medical appointments.
• Improved patients' comfort with massage and application of topical treatments.

• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testiing
• Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
• Contributed to public health research by collecting demographic data from patients during the testing process, aiding in identifying trends and potential outbreaks.
• Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
• Managed inventory levels of essential supplies such as swabs and test kits, ensuring uninterrupted testing services for the community.
• Actively participated in weekly team meetings to review performance metrics and identify areas of improvement within the COVID-19 testing process.
• Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
• Protected individual confidentiality as prescribed by local, state, and federal mandates.
• Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
• Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
• Specialized in conducting Type tests with accuracy and precision.
• Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Prepared lab specimens for diagnostic evaluation.
• Explained procedures to patients to reduce anxieties and increase patient cooperation.
• Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
• Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
• Administered and interpreted infrared temperature scans, blood samples, and surveys.
• Donned and removed personal protective equipment (PPE) per company protocols.
• Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.

Medical Assistant COVID-19 Tester

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Obtained client medical history, medication information, symptoms, and allergies.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
• Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
• Contributed to public health research by collecting demographic data from patients during the testing process, aiding in identifying trends and potential outbreaks.
• Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
• Supported community health efforts by conducting mobile testing events, reaching vulnerable populations in underserved areas.
• Promoted patient confidentiality by securely handling sensitive information during the registration and post-test notification processes.
• Updated knowledge regularly through continued education seminars, staying informed about the latest advancements in COVID-19 testing methods and technologies.
• Interpreted and processed on-site-only test data according to RMI documentation requirements.
• Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
• Donned and removed personal protective equipment (PPE) per company protocols.
• Protected individual confidentiality as prescribed by local, state, and federal mandates.
• Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
• Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
• Oversaw in-person and curbside patient registration and processing.
• Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
• Specialized in conducting Type tests with accuracy and precision.
• Removed samples of materials following good practices to achieve accurate test results.
• Troubleshot problems with equipment and recalibrated devices or brought serious concerns to supervisor for handling.
• Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
• Used correct formulas and procedures to prepare solutions and reagents for testing needs.

• Contributed to hospice patients'' comfort during end-of-life care through empathetic support and symptom management.
• Assisted patients with daily living activities, resulting in a higher quality of life.
• Provided essential support for clients with disabilities by assisting in adaptive equipment usage and performing transfers safely.
• Enhanced patient well-being by providing compassionate and attentive care.
• Maintained a safe and clean home environment for patients, reducing fall risks and promoting overall health.
• Promoted independence among elderly clients by assisting them with essential tasks such as grocery shopping and doctor appointments.
• Consistently monitored client''s vital signs, reporting any significant changes to medical professionals promptly for appropriate intervention.
• Performed light housekeeping duties to maintain a clean living space for clients, contributing to their overall wellness.
• Helped maintain client hygiene through bathing, grooming, and dressing assistance, fostering dignity and self-esteem in daily routines.
• Administered medication as directed by physician.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Followed nutritional plans to prepare optimal meals.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.
• Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
• Assisted with end-of-life care.
• Administered medications in accordance with doctor's instructions.
• Scheduled and coordinated medical appointments.
• Documented vital statistics and coordinated with health care providers.
• Improved patients' comfort with massage and application of topical treatments.

Took all the program classes for the Certification requirements to graduate and receive a Medical Assistant Certification.

Legal Forms/Documents Processor

Power of Attorney/Affidavit

Notary and Secretarial Services

Family Law documents Processing

Legal Documents translation

US Citizenship processing

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Rotated merchandise and displays to feature new products and promotions.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Developed and maintained strong relationships with vendors to facilitate timely product delivery.
• Supervised creation of exciting merchandise displays to catch attention of store customers.