Jacqueline Walker
Flint,Michigan
Summary
Results-driven production professional with a focus on meeting high standards and delivering measurable outcomes. Known for effective team collaboration and adaptability in dynamic settings. Expertise in process optimization and quality control, ensuring reliable, high-quality production.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Unit Lead
Stellantis Warren Truck / Sterling Heights (SHAP) Paint Shop
01.2021 - 03.2025
- Duties:
- Manage 40+ employees in a unionized environment.
- Manage employees’ time and vacation schedule with CATS timekeeping, specifically designed for Chrysler.
- Work with PPS (Paint Process Supervisors) to ensure operators follow the standard work processes and assist in continuous improvement projects within the prep area of the paint shop.
- Complete daily Gemba Walk to manage safety, morale, environment, delivery, and cost.
- Attend daily SCA audit to review any knockdowns from the paint shop.
- Complete the required SCA package, including reaction sheet, up to 100 vehicle purge, POA (process observation audit), TWTP (how to teach people), and Discipline as needed.
- Manage attendance to ensure job coverage within the paint shop.
- Before entering the paint booth, validate the quality of units for e-coat/phosphate defects, sealer defects, craters, dirt, and foreign material.
- Attend time study meetings throughout the paint shop to add or remove job duties from workstations as needed to improve production.
Group Lead
General Motors Truck Assembly Plant
04.2020 - 11.2020
- Duties:
- Managed 30+ employees in a unionized environment
- Managed employees’ schedules and vacation time using the Kronos timekeeping system.
- Provided clear instructions, set the tone for the team, and guided team operators toward meeting production needs.
- Delegating job placement responsibilities for Chassis/Pre-Final production assembly lines
- Recoding and reporting on SPQRC (Safety, People, Quality, Responsiveness, Cost, and Environment), which is the core of GM’s global manufacturing system (GMS).Updated the daily process control plan chart.
- Monitored the daily throughput tracking report in Tableau.
- Tracked production plan and process using the GPICS application.
Group Lead
Grupo Antolin Atrum Howell
05.2014 - 02.2020
- Duties:
- Attend the Red Table pass-down meeting before the start of the shift.
- Meet with Team Leads
- Review attendance and ADP (payroll)
- Update charts for Area production, scrap, and downtime
- Update 5S list
- Request/Issue corrective actions as needed.
- Escalate production issues of high magnitude to the Superintendent/Production Manager (machine downtime, quality, component, shipment, and operator issues)
- Oversee 50+ employees within designated areas.
Team Lead
Grupo Antolin Atrum Howell
08.2013 - 05.2014
- Duties:
- Ensure that 2 Thermos Press (Headliner Production machines) operators follow safety guidelines and standard work operation (SWO) to provide the quality our customers expects.
- Keep track of PPPH (pieces per person an hour) to ensure expected goals are reached hourly.
- Overseeing the daily operations of 7 operators, 8 hours daily
- Conduct a pass-down and 5S walkthrough with the outgoing/previous shift Team Lead
- Hold pre-shift meetings with operators and line technicians.
- Work on 5S action items
- Complete Layered Process Audit (LPA)
- Review open QRPS if needed.
- Review the vacation calendar and ensure coverage is provided.
- Audit first off material -with the line technician and the quality technician
- Cover operators for break/lunch if required.
- Conduct a stop-scrap review with the Group Lead and Line Technician
- Enter production data into a spreadsheet and e-mail the end-of-shift summary to upper management management.
Team Lead
MAGNA Interiors
03.2011 - 08.2013
- Duties:
- Ensure that 4-line assembly operators (16 total operators) follow safety guidelines and SWO (standard work operations) to provide quality as our customers expect.
- Monitor PPPH (pieces per person an hour) to ensure that we are meeting our expected goal.
- Conduct a pass-down and 5S walk-through with the oncoming/previous shift Team Leader.
- Work on 5S action items
- Review open QRPS if needed.
- Review the vacation calendar and ensure I provide the needed floor coverage.
- Audit 1st off with the line technician and quality technician.
- Cover operators for break/lunch as needed.
- Conduct a stop-scrap review with the Group Lead and Line Technician.
- Enter end-of-shift production data onto a spreadsheet and e-mail the shift summary to upper management.
Data Entry Clerk
Genesee Packaging Inc.
06.2007 - 11.2009
- Duties:
- Completed work orders to produce packaging for GM SPO facilities.
Customer Service/Cashier Clerk
PRWT Services Inc.
04.2000 - 11.2005
- Duties:
- Customer service assistance to clients needing to pay parking violations to the City of Los Angeles Angeles.
- Customer service assistance to custodial/non-custodial parents with child support disbursement information for the Michigan State Disbursement Unit.
- Achievements/Awards: Completed 20-week Toyota Way course offered by MAGNA Interiors Completed the TPM (Temporary Preventive Maintenance) course provided by MAGNA Interiors. Employee of the Month: August 2016
Education
High School -
Beecher Alternative Hi 6255 Neff Road 1002 W. Coldwater Road
Flint, Michigan01.2005
Executive Administrative Assistant/Office Manager
Mott Community College
01.2009
Skills
- Positive interpersonal skills
- Cross-functional teamwork
- Service excellence
- Analytical problem-solving
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved a rise in JPH through consistent and accurate daily GEMBA walks.
- Improved quality by effectively identifying the root cause of the supplier defect.
- Supervised a team of 40 unionized team members and 5 team leaders.
- Supervised four process technicians.
- Documented and resolved standard work discrepancies, which led to the change of process throughout 3 shifts.
- Completed 21-week CIP (continuous improvement process) course.
- Tacked productivity through the Tableau productivity tracker.
- Proficient in ADP and CATS payroll systems.
Certification
- CIP Training - MAGNA Interior -2012
- GEMBA - Stellantis - 2023
Languages
English
Native or Bilingual
Timeline
Unit Lead
Stellantis Warren Truck / Sterling Heights (SHAP) Paint Shop
01.2021 - 03.2025
Group Lead
General Motors Truck Assembly Plant
04.2020 - 11.2020
Group Lead
Grupo Antolin Atrum Howell
05.2014 - 02.2020
Team Lead
Grupo Antolin Atrum Howell
08.2013 - 05.2014
Team Lead
MAGNA Interiors
03.2011 - 08.2013
Data Entry Clerk
Genesee Packaging Inc.
06.2007 - 11.2009
Customer Service/Cashier Clerk
PRWT Services Inc.
04.2000 - 11.2005
Executive Administrative Assistant/Office Manager
Mott Community College
High School -
Beecher Alternative Hi 6255 Neff Road 1002 W. Coldwater Road