Dynamic office manager with proven expertise at the Law Office of Brad Van Zee, excelling in customer service and office administration. Skilled in managing executive calendars and maintaining confidentiality, I enhanced communication processes and ensured timely correspondence, contributing to a more efficient workplace. Proficient in file management and adept at verbal and written communication.
Overview
21
21
years of professional experience
Work History
Secretary/Office Manager
Law Office of Brad Van Zee
06.2004 - Current
Maintained daily report documents, memos and invoices.
Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Answered multi-line phone system and enthusiastically greeted callers.
Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
E-filed documents to Court system.
Paid office invoices and billing.
Managed executive calendars, scheduling appointments and meetings to optimize time management.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Scheduled appointments and conducted follow-up calls to clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.