Summary
Overview
Work History
Education
Skills
Timeline
Golf
Golf
Volunteer

Jacqueline Weber

Scottsdale,AZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. My priority would be working with children that need to be supervised so I can help them. Make sure they are safe. I have raised my daughters and feel it is now my turn to help others. I had always been involved in their school activities from k-12. My youngest daughter also struggled with high anxiety, as a result, I sought out a therapist for her at age 11. I feel my skills as a parent will be very helpful. I am a very positive happy person. I have a lot to offer.

Overview

6
6
years of professional experience

Work History

Volunteer

TSA K9
Phoenix , AZ
05.2020 - Current
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Teamed with community organizations and government agencies to increase outreach and service utilization.

Volunteer

Paradise Valley Community Food Bank
Phoenix, AZ
04.2020 - 04.2021
  • Assisted with special events or programs.
  • Maintained clean, neat and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Coordinated food, clothing and household items for disadvantaged individuals and families.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.
  • Planned and delivered numerous activities and special events for programs and services.
  • Organized and managed events and projects as part of community support services.
  • Coordinated work of project dedicated to raise awareness of need, applying strong project and team leadership to enhance success.

Customer Service Representative Agent

Steven Templeton
Birmingham, MI
01.1994 - 08.1996
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Answered constant flow of customer calls with minimal wait times.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Provided information regarding charge accounts and loyalty programs.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Delivered prompt service to prioritize customer needs.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Trained new personnel regarding company operations, policies and services.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

Bachelor of Science - Business Management

Central Michigan University
Mount Pleasant, MI
05.2007

Skills

  • Group Tutoring
  • Parental Interaction
  • Positive Reinforcement Methods
  • Supporting Daily Living Needs
  • Social and Group Settings
  • Supportive Care
  • Companionship and Emotional Support
  • Skills Strategies
  • Classwork Oversight
  • Tutoring and Student Assistance
  • Remote Assistance
  • Youth Engagement
  • Client Satisfaction
  • Grading Homework and Tests
  • Enrichment Programs
  • Ongoing Assistance
  • Grooming Support
  • Project Requirements
  • Client Needs Assessment
  • Fundraising Documentation
  • Program Operations
  • Dynamic Personality
  • Sanitizing Surfaces
  • Public Libraries
  • Active Participation
  • School Administration
  • Grocery Shopping
  • Individual Service Plans
  • Collaborative Environments
  • Ability to Adapt
  • Test and Assignment Evaluation
  • School Policies

Timeline

Volunteer

TSA K9
05.2020 - Current

Volunteer

Paradise Valley Community Food Bank
04.2020 - 04.2021

Customer Service Representative Agent

Steven Templeton
01.1994 - 08.1996

Bachelor of Science - Business Management

Central Michigan University

Golf

I enjoy golf, the outdoors, and being with my friends. I also, love to participate in charity events. I feel i have been fortunate, and choose to give back.

Golf

I enjoy golf, the outdoors, and being with my friends. I also, love to participate in charity events. I feel i have been fortunate, and choose to give back.

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Jacqueline Weber