Jacqueline Weber
Forest Hills,USA
Summary
Administrative & Operations Professional with experience supporting leadership, managing complex coordination, and delivering high-quality service in fast-paced environments. Skilled in calendar management, stakeholder communication, reporting, and process improvement with a strong commitment to professionalism, discretion, and efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Adjunct Lecturer
CUNY Lehman College – English Department | Adult Degree Program
Bronx, NY
08.2024 - Current
- Delivered structured presentations and facilitated group discussions, demonstrating strong verbal communication skills
- Managed course scheduling and digital systems to track progress for 20–25 students, monitor 50+ assignments per semester, and maintain accurate academic records
- Provided clear written communication and feedback in high-volume, deadline-driven environments
- Evaluated student performance through comprehensive assessments, providing constructive feedback to foster improvement.
- Implemented innovative instructional technologies to enhance learning experiences and student engagement.
Associate Director of Experiential Learning and Career Planning
CUNY Lehman College – School of Arts and Humanities
Bronx, NY
07.2023 - 06.2025
- Provided high-level administrative and operational support to senior leadership, coordinating daily activities, communications, and program execution
- Managed complex calendars, meetings, and scheduling across multiple stakeholders, ensuring alignment and timely follow-up
- Led strategic initiatives to enhance interdisciplinary collaboration within the School of Arts and Humanities.
- Prepared reports, presentations, and briefing materials to support leadership decision-making and strategic initiatives
- Oversaw curriculum development processes, ensuring alignment with academic standards and institutional goals.
- Tracked program data, participation metrics, and outcomes to ensure accurate reporting and compliance with institutional goals
- Served as a primary liaison between internal departments and external partners, maintaining professional and responsive communication
- Coordinated logistics for events, workshops, and meetings, including scheduling, materials preparation, and stakeholder engagement
- Streamlined administrative processes and tracking systems, improving efficiency and increasing program participation by 40%
- Anticipated operational needs and proactively resolved issues to maintain continuity and effectiveness of programs
College Counselor
Harlem Children’s Zone – College Success Office
New York, NY
01.2017 - 07.2023
- Managed a high-volume caseload (80+ individuals), tracking progress, documentation, and deadlines across multiple systems
- Coordinated meetings, workshops, and events, including scheduling, logistics, and stakeholder communication
- Maintained detailed records and generated reports to support program tracking and organizational compliance
- Served as a liaison between students, families, and institutions, handling sensitive matters with discretion and professionalism
- Guided students through college application processes, fostering successful transitions to higher education.
- Facilitated workshops and presentations, ensuring clear communication and engagement across diverse audiences
- Developed individualized academic plans, enhancing student engagement and goal achievement.
- Collaborated with internal teams and external partners to support program delivery and student success initiatives
Education
Master of Arts - English Literature and Creative Writing (Nonfiction)
Southern New Hampshire University
Manchester02-2017
Bachelor of Arts - English
CUNY Queens College
Flushing, NY05-2013
Skills
- Administrative & Executive Support
- Calendar & Meeting Coordination
- Stakeholder Communication
- Data Tracking & Reporting
- Event & Logistics Management
- Process Improvement
- Confidential Information Handling
- Customer Service Excellence
- Cross-Functional Collaboration
- Project Coordination
- Time Management & Prioritization
- Microsoft Office (Outlook, Excel, PowerPoint, Word – advanced)
- Microsoft Teams
- Salesforce
- Zoom
- Google Workspace
Certification
- Adult, Child, and Baby First Aid/CPR/AED Certification – American Red Cross | valid through February 2028
- Advanced Child Care Training Certification – American Red Cross | valid through February 2028
- U.S. Human Trafficking Prevention Certification – American Health Training | valid through February 2028
Timeline
Adjunct Lecturer
CUNY Lehman College – English Department | Adult Degree Program
08.2024 - Current
Associate Director of Experiential Learning and Career Planning
CUNY Lehman College – School of Arts and Humanities
07.2023 - 06.2025
College Counselor
Harlem Children’s Zone – College Success Office
01.2017 - 07.2023
Master of Arts - English Literature and Creative Writing (Nonfiction)
Southern New Hampshire University
Bachelor of Arts - English
CUNY Queens College
MEDIA FEATURES
“Transforming Teaching & Learning: Technology & Accessibility in Higher Ed.” Interview with Jacqueline Weber. Education Technology Insights, 2025. [Link]