JACQUELINE WEBSTER
Florence,KY
Summary
Multifaceted, innovative, results-driven professional with 15+ years of proven hands-on sales experience spearheading various business operations to drive progressive company growth and advancement within diverse industries. Well-versed leader with a commendable track record of inventory management, strategic planning, brand marketing, budget allocation, and client partnership. Possesses comprehensive expertise in bolstering company efficiency through strategic management schemes and effective workforce planning. Recognized as a pioneer with strong analytical skills and negotiation skills to achieve exceptional outcomes in a competitive environment.
Overview
21
21
years of professional experience
Work History
Account Manager
McGohan Brabender
04.2024 - 01.2025
- Facilitated contract negotiations, securing favorable terms for both clients and company.
- Developed tailored solutions, enhancing client engagement and retention.
- Increased client satisfaction by cultivating strong relationships and understanding client needs.
- Enhanced service offerings with regular feedback sessions to identify areas for improvement.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Substitute Teacher
Boone County Schools
11.2018 - 03.2024
- Stimulate student learning with effective programs to constantly address individual student needs and exceed quality learning standards
- Conduct class lectures while documenting student progress and coordinating with all teachers regarding discipline initiatives
- Foster a conducive learning environment by maintaining classroom discipline and creating engaging activities for students
- Monitor student assignments and provide interactive tutoring to meet educational standards and develop their learning skills
- Make use of clarity to define attainable goals and a positive curriculum to establish a sustainable learning environment
- Efficiently execute lesson plans provided by the primary teacher while creating interactive classroom management strategies
- Ensure students' social, emotional, cognitive, and physical well-being development by providing them direct support
Medicare Sales Agent
American Insurance Organization
07.2018 - 01.2019
- Exhibited strong sales expertise in selling medicare insurance while strengthening client partnerships to achieve long-term sales outcomes
- Handled cold calls to close sales with prospective Medicare clients and sold Humana, Anthem, Aetna, and Mutual of Omaha while being affiliated with each carrier, wherein the company was recognized for achieving the Top Sales status during tenure
- Demonstrated dynamic leadership for increasing and managing a large and growing client base through constant networking, referrals, cold calling, sales presentations, seminars, and follow-up by establishing strategic solutions to meet client needs
- Displayed professional expertise in engaging with clients to generate new and referral business by taking full advantage of cross-selling opportunities of other insurance products while being accountable for meeting and exceeding sales quotas
Sales & Marketing Manager
Havel's Incorporated
07.2004 - 12.2015
- Combined management skills with technical expertise in developing sales and marketing strategies while achieving customer satisfaction
- Achieved first divisional profitability by developing business relationships with B2B clients and cultivating an increase in sales
- Trained new hires in the Customer Service Department in delivering sales support and generating customer satisfaction
- Contributed to the upstream of marketing initiatives while providing critical insight for the improvements of the new products released to enhance market differentiation with products ultimately becoming top sellers and to achieve bottom-line results
- Optimized consumer outreach via social media platforms and digital media campaigns and managed trade show participation
- Administered budget allocation, tracked sales revenue and marketing campaigns, and prepared reports for senior executives
- Initially onboarded as an Administrative Aide and was successfully promoted internally to oversee the entire sales operations and marketing activities for the Sewing Division to meet the needs of key accounts in industrial and consumer segments
Education
Bachelor of Science - Business Administration
Indiana University
Lawrenceburg, Indiana05.2012
Skills
- Sales Operations
- Business Management
- Marketing Strategies
- Medical Sales
- Quality Customer Service
- Cold Calls
- Supply Chain Management
- Client Partnerships
- Administrative Support
- Category Management
- Retail Distribution
- Brand Strategy
- Sales Forecasting
- P&L Management
- Revenue Generation
- Finance Reporting & Forecasting
- Conflict Management
- Brand Advertising
- Product Innovation
- Excellent Persuasive Communication Skills
- Flexible Time Management
- Generating Creative Solutions
- Critical Thinking Skills
- Work Flexibility
- Interpersonal Skills
- Presentation Skills
- Attention to Detail
- Cultural Awareness
- Team Leadership Skills
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Coreexpertise
- Sales Operations
- Business Management
- Marketing Strategies
- Medical Sales
- Quality Customer Service
- Cold Calls
- Supply Chain Management
- Client Partnerships
- Administrative Support
- Category Management
- Retail Distribution
- Brand Strategy
- Sales Forecasting
- P&L Management
- Revenue Generation
- Finance Reporting & Forecasting
- Conflict Management
- Brand Advertising
- Product Innovation
- Excellent Persuasive Communication Skills
- Flexible Time Management
- Generating Creative Solutions
- Critical Thinking Skills
- Work Flexibility
- Interpersonal Skills
- Presentation Skills
- Attention to Detail
- Cultural Awareness
- Team Leadership Skills
Timeline
Account Manager
McGohan Brabender
04.2024 - 01.2025
Substitute Teacher
Boone County Schools
11.2018 - 03.2024
Medicare Sales Agent
American Insurance Organization
07.2018 - 01.2019
Sales & Marketing Manager
Havel's Incorporated
07.2004 - 12.2015
Bachelor of Science - Business Administration
Indiana University
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