Jacqueline Wells Dross
Dayton,OH
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
17
17
years of professional experience
Work History
Service and Support Administrator/Employment
Montgomery County Board Of DD Services
06.2016 - 02.2024
- Identify funding sources for supports identified in the Individualized Service Plan (ISP) by utilizing a hierarchy of funding options applicable to each person. Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP.
- Has wide-ranging knowledge of systems and resources involved in getting and keeping a job in the community, including working relationships with Opportunities for Ohioans with Disabilities Agency
- Has a comprehensive understanding of where each job-seeker being supported is on the Path to Employment, and uses that insight to develop short- and long-term supports that assist job-seekers in progressing toward vocational goals (including career advancement once the individual has a job).
Habilitation Specialist
Montgomery County Board Of DD Services
06.2014 - 06.2016
- Responsible for developing/assisting with individualized person-centered plans, communication, and appropriate social/community skills.
- Emphasis the importance of community integration through community outings and volunteer training opportunities.
- Provide assistance and skill development training to individuals in a manner that maximizes personal choice and rights.
- Attend Annual and Semi-Annual Person-Centered Life Plan Meetings as scheduled.
- Serve as a liaison between agency, Care Coordination Organization/Care Coordinators (CCO), and families, and establish a working relationship to foster the delivery of care.
Service and Support Administrator
Montgomery County Board Of DD Services
07.2007 - 06.2014
- Ensured those served aware of their choices and resources. Brought all service providers together to meet with those served at least one time every year to make sure all of the services needed are in place and ensure those served are happy with the service providers that are in place.
- Facilitate the development of a person-centered plan, including the determination and direction of needed supports. Revise plan as needed based on individual or team concerns, progress toward meeting outcomes, plan review.
- Identify funding sources for supports identified in the Ohio Individualized Service Plan (OISP) by utilizing a hierarchy of funding options applicable to each person. Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP.
Education
Master of Science - Social Sciences
Capella University
Minneapolis, MN05.2014
Master of Arts - Peace And Conflict Resolution Studies
Antioch University
Yellow Springs, OH09.2008
Bachelor of Arts - Human Services Administration
Antioch University
Yellow Springs, OH09.2005
Skills
- Contract Administration
- Project Coordination
- Data Confidentiality
- Goal Setting
- Business Administration
- Budget Development
- Team Building and Leadership
- Customer Service
- Program Evaluation
Timeline
Service and Support Administrator/Employment
Montgomery County Board Of DD Services
06.2016 - 02.2024
Habilitation Specialist
Montgomery County Board Of DD Services
06.2014 - 06.2016
Service and Support Administrator
Montgomery County Board Of DD Services
07.2007 - 06.2014
Master of Science - Social Sciences
Capella University
Master of Arts - Peace And Conflict Resolution Studies
Antioch University
Bachelor of Arts - Human Services Administration
Antioch University
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