JACQUELINE WIGFALL
Floral Park
Summary
Highly qualified and board certified Family Nurse Practitioner driven to build strong relationships with patients and families. Acts as patient advocate to achieve best possible outcomes.
Overview
28
28
years of professional experience
1
1
Certificate
Work History
Nurse Practitioner
United Health Group, Optum
03.2021 - Current
- Ordered and interpreted diagnostic tests to develop and implement treatment plans.
- Prescribed appropriate pharmacologic and non-pharmacologic treatment modalities to support health and comfort of patients.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Educated patients on treatment options, medical needs and non-medical options for treatments and therapy.
- Performed patient physicals and compared and contrasted results with established medical records to provide proper diagnosis and facilitate appropriate treatment.
- Appropriately diagnosed and treated variety of diseases and injuries through careful questioning and assessment of patient symptoms.
- Coordinated with physicians, specialists and other medical staff to develop treatment plans for chronic conditions.
Staff Nurse, Intensive Care Unit
Saint Francis Heart Hospital
03.2020 - 02.2021
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion and airway management.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
Assistant Nurse Manager
Northwell Health System - Syosset Hospital
02.2017 - 08.2018
- Created work schedules for multiple shifts to confirm complete floor coverage.
- Developed departmental goals and objectives to improve satisfactory rating with patients.
- Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
- Kept organized records of facility's services and utilization of inpatient beds.
- Streamlined steps in rapid response situations by prioritizing and delegating tasks.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Worked at least 36 hours per month as floor nurse to maintain clinical proficiency.
Post-Anesthesia Care Unit Staff Nurse
New York Presbyterian Cornell - Weill Center
09.2009 - 06.2013
- Monitored vital signs and levels of consciousness to verify sedation wore off properly and patient regained consciousness.
- Evaluated patient pain, nausea, difficulty breathing and fear and agitation in recovery room and employed various nursing interventions to manage vulnerabilities.
- Assessed patient incision site, monitored body temperature and tracked other indicators of stability or complications.
- Comforted and reassured patients and family members and patiently answered questions and conveyed important care information.
- Accurately documented treatment, medications and IVs administered, discharge instructions and follow-up care.
Director of Patient Services
Association For Services For The Aged
08.2006 - 09.2009
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Motivated and supervised 12 Homecare nurses and Home attendants in delivering quality patient care.
Staff Nurse, Intensive Care Unit
New York Presbyterian Cornell - Weill Center
09.1997 - 07.2006
- Formulated plans for nursing measures to restore, maintain and promote patients' physical and mental health.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Implemented medication and IV administration, catheter insertion and airway management.
- Ordered, interpreted and evaluated diagnostic tests to identify and assess patient condition.
Education
Bachelor of Science - Nursing
Hunter College of The City University of New York
New York, NYMaster of Science - Family Nurse Practitioner
Long Island University
Greenvale, NY05.2016
Skills
- Patient Education
- Patient Care Coordination
- Interprofessional collaboration
- Health promotion
Certification
- Family Nurse Practitioner, American Academy of Nurse Practitioners - [2019-2029]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Nurse Practitioner
United Health Group, Optum
03.2021 - Current
Staff Nurse, Intensive Care Unit
Saint Francis Heart Hospital
03.2020 - 02.2021
Assistant Nurse Manager
Northwell Health System - Syosset Hospital
02.2017 - 08.2018
Post-Anesthesia Care Unit Staff Nurse
New York Presbyterian Cornell - Weill Center
09.2009 - 06.2013
Director of Patient Services
Association For Services For The Aged
08.2006 - 09.2009
Staff Nurse, Intensive Care Unit
New York Presbyterian Cornell - Weill Center
09.1997 - 07.2006
Master of Science - Family Nurse Practitioner
Long Island University
Bachelor of Science - Nursing
Hunter College of The City University of New York
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