Jacqueline Williams
WESTAMPTON,New Jersey
Summary
Proactive Truck Owner Operator with extensive experience managing financials, vehicle maintenance, and on-time deliveries. Expert in contract negotiation, route planning, and compliance with DOT regulations. Strong skills in client relationship building, budget management, and team leadership, bringing reliability and efficiency to every project.
Overview
26
26
years of professional experience
Work History
Truck Owner Operator
JIT Logistics
02.2021 - Current
- Managed financial aspects of the business effectively to maximize profits while minimizing costs such as insurance premiums or equipment leasing fees.
- Minimized downtime with proactive vehicle maintenance, prompt repairs, and coordination with mechanics when necessary.
- Achieved on-time delivery rates by effectively managing time, prioritizing tasks, and utilizing GPS technology.
- Negotiated favorable contracts with shippers that resulted in increased revenue opportunities for the business.
- Enhanced operational efficiency by implementing effective route planning and scheduling strategies.
- Ensured accurate recordkeeping in compliance with DOT regulations through meticulous documentation of hours of service logs, receipts, and other required paperwork.
- Developed strong relationships with clients through excellent communication skills and reliability in meeting commitments.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Completed routine maintenance on truck to keep in working order.
Dispatcher
JTS Express
09.2019 - 02.2021
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
General Manager
Santoni
10.1998 - 08.2019
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Optimized supply chain logistics, ensuring timely delivery of products and significantly reducing transportation costs.
Education
Master of Science - Criminal Justice
University of Phoenix
Tempe, AZ06-2009
BBA - Business
Peirce College
Philadelphia PA05-2005
Skills
- Safe Driving Practices
- Electronic Logging Devices
- Logbook management
- Professionalism and Work Ethic
- Communication and Coordination
- Networking and relationship building
- Route planning expertise
- Strong Work Ethic
- Problem-solving capabilities
- Planning ability
- Reliability
- Organizational Skills
Languages
Spanish
Native or Bilingual
Timeline
Truck Owner Operator
JIT Logistics
02.2021 - Current
Dispatcher
JTS Express
09.2019 - 02.2021
General Manager
Santoni
10.1998 - 08.2019
Master of Science - Criminal Justice
University of Phoenix
BBA - Business
Peirce College
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