Jacqueline Wilson
Tampa,FL
Summary
Dynamic professional with a proven track record in customer support and culinary preparation, honed across roles at Publix and other notable companies. Skilled in cash management and conflict resolution, I excel in fast-paced environments, consistently enhancing customer satisfaction. Expert in coffee preparation, I bring a blend of hard and soft skills to elevate team performance.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
West Marine
Tampa, FL
05.2024 - 08.2024
- Cashiering
- Stocking aisles
- Answered customer questions
- Took phone calls
- Fulfilled Online orders
- Priced and Shelved Items
- Ordered Items for Customers
Team Member
Desserts by Toffee to Go
Tampa, FL
08.2023 - 05.2024
- Serving Deserts
- Cutting Deserts
- Cashiering
- Cleaning store
- Serving Customers
- Creating Drinks
- Barista tasks
Front of store Clerk
Publix
Tampa, FL
04.2023 - 11.2023
- Serving customers by offering carryout and bagging assistance
- Re-stocking items as needed
- Cleaning registers/ around registers
- Re-stocking baskets and carts
- Customer interaction/communication experience
Team Member
Yogurtology
Tampa, FL
09.2022 - 04.2023
- Experience behind register
- Experience preparing food/ yogurt flavors
- Interpersonal skills
Education
Bachelor of Science - Aviation Maintenance, Aviation Safety
Embry-Riddle Aeronautical University
true05-2028
Highschool Diploma -
H.B. Plant High School
Tampa, FL05.2024
Skills
- Point Of Sale Operation
- Culinary Preparation
- Customer Support
- Coffee Preparation Expertise
- Cash Management
- Order preparation
- Customer service
- Heavy lifting
- Conflict resolution
Accomplishments
- Embry-Riddle Aeronautical University (ERAU) - Competitor on the National Aviation Competition team
Certification
- Pursuing Airframe and Powerplant (A&P) certification
Affiliations
- Aviation Professionals Collegiate Club Member
- Member of the Association of Women in Aviation Maintenance
- Member of Women in Aviation International
- Member of the Society of Aerospace Technicians-ERAU
Timeline
Team Member
West Marine
05.2024 - 08.2024
Team Member
Desserts by Toffee to Go
08.2023 - 05.2024
Front of store Clerk
Publix
04.2023 - 11.2023
Team Member
Yogurtology
09.2022 - 04.2023
Bachelor of Science - Aviation Maintenance, Aviation Safety
Embry-Riddle Aeronautical University
Highschool Diploma -
H.B. Plant High School